Terry Somers Email & Phone Number

Scottsdale, Az, Us

Marin Del Rey, Ca

▪ Hired into TeleSign to grow operational footprint. Expanded service delivery from a single US based data centers globally.▪ Expanded the Operations organization staffing from 9 to 42, including the establishment of dedicated network engineering/administration, storage engineering/administration and security. Operations staff located 3 countries▪ Managed Operations from supporting revenue ~@$12M annually to $140M annually while increasing availability.▪ Key participant in recommendation of purchase a Serbian telecommunications company leading TeleSign to establishing a significant cost-effective secondary headquarters in Belgrade, Serbia. Managed the integration of the operational organization of the two companies into single global operations entity.▪ Hardware architecture based on Dell/Cisco UCS hardware, Cisco/F5 networking, VMware virtualization layer running CENTOS and Windows virtual machines and a mixture of open source and COTS management tools.▪ Managed global security organization which maintained security standards for overall company. Oversight of purchase and implementation of a security platform including Cisco IPS, Rapid7 vulnerability management, Carbon Black Response/ Protection, Symantec Endpoint Protection, log correlation predicts Dell SecureWorks. Security organization developed/maintains corporate security guidelines and support for TeleSign Sales. ▪ Currently planning a 24 month replacement of all servers from Dell rack based servers to Cisco ICS Hyperflex hardware. In the midst of replacing EMV VNX storage with Pure all flash storage array storage. . ▪ Lead operational presence in the due diligence activity of BICS recent acquisition of TeleSign, Inc.▪ Annual budget, including manpower of $12M. Annual capital spending ranging from $1M to $5M

Scottsdale, Az

I have formed an independent consulting firm, Somers Consulting, focused on working with Operations organizations; I am a former senior executive with both software development and operational experience in the travel, ASP, and software-as-a-service (SaaS) businesses. For the last 15 years my experiences have included executive positions at companies ranging from Fortune 500 to venture capital backed start-ups. All of my career positions have been with companies where high availability, real-time delivery of features, functions and services was a necessity. Each position required extensive interaction with staff, executive management, internal and external customers, and vendors. Working cooperatively to meet customer needs and corporate goals has been critical to my career success.

Scottsdale, Az

▪ General contractor on major home remodel▪ Technology & operations consultant.

Torrance, Ca

▪ Hired into LiveOffice to build out fledgling Operations organization at the suggestion of former CEO of FrontBridge.▪ Expanded the Operations organization staffing from 3 to 14, including the establishment of dedicated network engineering/administration, storage engineering/administration and security.▪ Increased availability and improved performance of archiving and hosted Exchange environments▪ Introduced widespread use of VMware for virtualization, SolarWinds for standardized monitoring and the use of Terremark’s (now Verizon) virtual managed services▪ Oversaw the expansion of data centers globally from two to seven...▪ Reduced operational costs associated with legacy data centers through aggressive migration to virtualization coupled with retirement of obsolete infrastructure.▪ Working with the corporate controller, managed aggressive capital budget driven by VC capital covenants.▪ Provided strategic input to LiveOffice management team based on previous experiences, including release management, testing, security, operations based collateral for marketing/sales

Redmond, Wa

▪ Joined Microsoft for two years as a contingency of the purchase of FrontBridge Technologies by Microsoft in 08/05.▪ Responsible for the integration of FrontBridge Technologies operation into Microsoft’s Exchange organization.▪ Trained permanent Microsoft operations management in preparation for final transition.▪ Provided subject matter expertise and operational consulting for FrontBridge’s service and software-as-a-service.▪ In 4+ years at FrontBridge/Microsoft, oversaw a five-fold increase in server capacity and addition of two new products.

Marina Del Rey, Ca

▪ In 2+ years at FrontBridge, oversaw a five-fold increase in server capacity and addition of two new product lines▪ Recruited by FrontBridge CEO to establish operations organization for service growing at > 100% annually.▪ Annual budget of $7M in expense and $6M in capital.▪ Made significant improvement in time to resolution working with Engineering and Customer Service through refinements in release management and problem management.▪ Built multi-tiered operations organization responsible for all IT and customer operations, including data centers, servers, network, capacity planning, performance, change management, fault/problem management and system/network administration.▪ Led FrontBridge technical due diligence in conjunction with Microsoft’s acquisition of FrontBridge.

San Mateo, Ca

Vice President of Infrastructure Engineering & Operations ▪ Recruited by Talaris CEO to establish a new operations and IT organization of 8 individuals and $2M budget.▪ Responsible for strategy, planning, engineering, deployment, vendor management and operations of infrastructure running Talaris expense management software.▪ Established operational support processes/tools for change, fault, configuration and problem management.▪ Played instrumental role in integrating operational processes into engineering release planning.

San Carlos, Ca

Vice President of Infrastructure Engineering & Operations ▪ Recruited to Corio by former Sabre senior executive VP to rebuild Corio’s fledgling operations organization.▪ Managed 70+ individuals responsible for all infrastructure including corporate IT, data centers, servers, network and storage in support of Corio’s ASP business.▪ Responsible for infrastructure strategy, planning, engineering, deployment, vendor management and operations.▪ Implemented 4-tiered operational support organization capable of delivering 24x7x 365 world-class support.▪ Led operations due diligence in Corio’s acquisition of Qwest Cyber Solutions business, doubling Corio’s business.▪ Implemented satellite operations center for disaster recovery and ability to manage enterprise applications in Corio’s or customer’s data centers.

Southlake, Tx

▪ Recruited to Sabre based on success of Galileo network performance and network migration success.▪ Led a 450 person organization responsible for network strategy, architecture, planning, engineering and operations for a 47,000 node world-wide network for travel agencies, American Airlines and Sabre’s outsourcing customers.▪ Managed a data and voice network budget of $350M and an annual capital plan of $20M.▪ Launched project to migrate Sabre’s network to TCP/IP from X.25.

Chicago, Il / Denver, Co

Worked 21 years for UAL, Covia, Apollo Travel Services & Galileo IntlDirector of Network Planning & Engineering▪ Managed organization of 60+ individuals setting strategic and tactical direction for a 40,000 node world-wide network.▪ Planned & managed a $110M annual network budget and an annual capital plan of $15M.▪ Responsible for all network project business case development and associated CAPEX.▪ Implemented project to migrate WAN to TCP/IP.Sr. Manager Network Development & Support ▪ Planned & managed $87M network budget.▪ Built network cost model allowing for accurate chargeback of network use.▪ Managed group responsible for engineering network support products including change, configuration, fault, accounting and problem management.▪ Directed design and development of infrastructure components to migrate WAN to TCP/IP. Sr. Manager Product & Systems Engineering▪ Directed architects and engineers setting direction for systems infrastructure for mainframe, WAN, LANs.▪ Evaluated / selected industry standards, vendor products for use.▪ Corporate sponsorship of all infrastructure projects including ROI and business cases.▪ Critical recommendation included WAN migration from SNA/ALC protocol to TCP/IP, which represented the largest non-aircraft capital acquisition in UAL history.Product Manager – Distributed Systems Development ▪ Managed group that developed/introduced the first products to use PCs and micro-processor based intelligent devices PCs, bag tag and ticket printers and self-service kiosks.▪ Received management awards from United’s customer service organization.▪ Negotiated $20M purchase of PCs in support of product rollout.Applications Development Manager▪ Managed development and maintenance of United’s applications for Marketing.▪ Handpicked manager to oversee the software integration activityes related to UALs acquisition of Pan Am.▪ Handpicked to participate in pilot mainframe reservations applications to Tandem sevrers.