Terry Tan Email & Phone Number

London, England, United Kingdom

Lead the successful realisation of sthree's group wide multi work stream agenda, ensuring key strategic programmes are successful through robust management strategies, tools and communication.

Newbury United Kingdom

Lead the Enterprise Management Business Change and Change Enablement Team within the Centre of Excellence (CoE)Define strategy for Business Change as part of Enterprise Management Operating model within Centre of ExcellenceCollaborate and engage with key stakeholders in Enterprise Partner Performance to define framework for partner management and role in operating modelManage and drive the adoption of new and updated methodologies, capability models, processes and tools across Group… Show more Lead the Enterprise Management Business Change and Change Enablement Team within the Centre of Excellence (CoE)Define strategy for Business Change as part of Enterprise Management Operating model within Centre of ExcellenceCollaborate and engage with key stakeholders in Enterprise Partner Performance to define framework for partner management and role in operating modelManage and drive the adoption of new and updated methodologies, capability models, processes and tools across Group EnterpriseManage and lead business change design requirements with all business stakeholders and relevant partiesLead training requirements for impacted change programmesManage business change impact assessments to process, systems and people Show less

London, United Kingdom

Responsible for driving and delivering key business change and integration projects.- Operations & Technology Services Vision & Strategy – Together with the EMEA CEO and Operations Director I led the redefinition and transformation of Technology Services’ role, purpose and direction to align with the Colliers EMEA 20/20 plan. - Established and led the PMO function to oversee Technology and Business improvement projects that ranged in size from £50K to >£1M- Promoted and actively… Show more Responsible for driving and delivering key business change and integration projects.- Operations & Technology Services Vision & Strategy – Together with the EMEA CEO and Operations Director I led the redefinition and transformation of Technology Services’ role, purpose and direction to align with the Colliers EMEA 20/20 plan. - Established and led the PMO function to oversee Technology and Business improvement projects that ranged in size from £50K to >£1M- Promoted and actively sponsored the project management methodology - Developed business cases, to support projects, including benefit identification, implementation approach, business change activities, success measurement identification, estimation and costing - Controlled and managed the impact of changes to scope, budget and timescales through the agreed process Show less

London, United Kingdom

Accenture is the the worlds leading global business and IT service provider.As Global Program Lead I was responsible for managing and leading IT improvement programs and initiatives around process performance to minimise operational and business risks.Key Achievements:- Actively engaged with senior leadership to drive continuous improvement projects related to assigned processes and tools and manage stakeholder expectations- Collaborated effectively with other Accenture… Show more Accenture is the the worlds leading global business and IT service provider.As Global Program Lead I was responsible for managing and leading IT improvement programs and initiatives around process performance to minimise operational and business risks.Key Achievements:- Actively engaged with senior leadership to drive continuous improvement projects related to assigned processes and tools and manage stakeholder expectations- Collaborated effectively with other Accenture entities to drive business and process change- Managed the design and development of new tools, communications and training in support of major change projects including improved processes and organisational design- Successfully developed, managed and delivered a process improvement and compliance framework that increased operational rigour Show less

London, United Kingdom

In this role I was responsible for managing and driving a number of global and company wide business improvement programs which included the following:- Managed a global team to conduct process reviews of projects to ensure compliance with global policies, methodologies and external regulatory standards- Provided mentoring, coaching and advanced expertise to project teams throughout their lifecycle to identify risk mitigation strategies and application with Accenture methodology… Show more In this role I was responsible for managing and driving a number of global and company wide business improvement programs which included the following:- Managed a global team to conduct process reviews of projects to ensure compliance with global policies, methodologies and external regulatory standards- Provided mentoring, coaching and advanced expertise to project teams throughout their lifecycle to identify risk mitigation strategies and application with Accenture methodology, policies, best practices and processes- Managed the UK's ISO 9001 certification including program budget and coordinated internal audits and process reviews Show less

London, United Kingdom

As Quality Assurance Manager for Accenture's UK & Ireland Products Operating Group I was responsible for defining, leading and managing a number of business improvement initiatives. - Global Programme Lead for Accenture’s ISO 9001 certification - Quality & Process Improvement Lead for UK/I Client Service Group- CMMI Project Lead for UK & Ireland and Nordic Client Service Groups- Provided expertise to client teams in the use of Quality Program and Project Management processes… Show more As Quality Assurance Manager for Accenture's UK & Ireland Products Operating Group I was responsible for defining, leading and managing a number of business improvement initiatives. - Global Programme Lead for Accenture’s ISO 9001 certification - Quality & Process Improvement Lead for UK/I Client Service Group- CMMI Project Lead for UK & Ireland and Nordic Client Service Groups- Provided expertise to client teams in the use of Quality Program and Project Management processes, tools and techniques to mitigate risks and resolve delivery issues Show less

Milton Keynes, United Kingdom

- Client Manager and Quality Assurance Auditor responsible for leading assessment teams to certify companies across the Services sector to the ISO 9001 Quality Management Standard - Senior Business Development and Sales Manager responsible for the development of emerging markets to promote and sell ISO 9001 certifications across the Services sector- Collaborated with the Services Industries to define, design, market and produce guidance material for the application of ISO 9001 to the… Show more - Client Manager and Quality Assurance Auditor responsible for leading assessment teams to certify companies across the Services sector to the ISO 9001 Quality Management Standard - Senior Business Development and Sales Manager responsible for the development of emerging markets to promote and sell ISO 9001 certifications across the Services sector- Collaborated with the Services Industries to define, design, market and produce guidance material for the application of ISO 9001 to the appropriate sectors e.g. Financial Services (Banking & Insurance) Management Consultants and Estate Agents Show less

Bsc (Econ), Economics & Management Studies

Education record