• Promote and sell salon services and products, train clients on proper hair care• Continuously improve skills through training beyond certification • Designed and performed haircuts, color corrections on men and woman of all ages for every day as well as weddings and special events - conduct monthly meetings-recruit 10 hours a week -business review planning and spending accounts-hiring and training-managing a team of 14 and growing -Backfill for district leader- training in position reports, meetings and retaining a team

• Reviewed applicants provided by Talent Acquisition and determined candidates to interview• Interviewed candidates, made hiring decisions, offers and scheduled training and start dates• Trained new-hires for 6 weeks, shadowing them, providing coaching and set goals with them• Held reviews of staff every 3 months, providing feedback, training, goal setting and feedback• Hired 2 staff members, directly managed 6, and experienced in the termination process • Created weekly schedule through proprietary Human Resources software • Leveraged active listening and interpersonal skills to resolve guest complaints and employee issues• Applicants came to email, went through resume with district leader, did interviews• Completed continuing education and training to stay up to date with new trends and techniques.