Tessa Crawford

Tessa Crawford Email and Phone Number

Customer Planning Manager @ The Kraft Heinz Company
chicago, illinois, united states
Tessa Crawford's Location
Kansas City Metropolitan Area, United States
Tessa Crawford's Contact Details
About Tessa Crawford

• I am not afraid to take initiative to create more effective ways to complete tasks that could be streamlined to save time. This allows me to work creatively with internal partners and/or vendors to provide a customizable way for brands to connect with new and repeat customers• My aptitude toward organization and attention to detail is seen in my ability to gracefully manage multiple projects at a time and meet deadlines efficiently. I find that there is never just one project on my plate, staying organized and knowing what work to prioritize as I go is a skill I have honed over the years. I enjoy working with my team and using clear communication to get everything done quickly.• I analyze and communicate business results at weekly stand ups in order to effectively identify priority projects. This dialogue allows for the development of marketing strategies, which I communicate to cross-functional teams and vendors in order to drive sales. This communication allows me to maintain and nurture vendor relationships in order to source premier brands my customer will love.• I support test and react strategies in a fast-paced environment to drive sales and remain trend focused. I consistently research the product landscape to keep current with industry trends and pricing dynamics in the e-commerce space. This allows me to serve my customer with the best online assortment for every season and occasion.Specialties: Communication and Influence, Training Facilitation, Merchandising, Data Analysis, Problem Solver, Negotiation, Curious, Attention to Detail, Time Management, Self-Starter, Continuous Improvement, Collaborative, Customer Obsessed, and Trend Focused.

Tessa Crawford's Current Company Details
The Kraft Heinz Company

The Kraft Heinz Company

View
Customer Planning Manager
chicago, illinois, united states
Employees:
17637
Tessa Crawford Work Experience Details
  • The Kraft Heinz Company
    Customer Planning Manager
    The Kraft Heinz Company Jul 2023 - Present
  • Lowe'S Companies, Inc.
    Senior E-Commerce Analyst
    Lowe'S Companies, Inc. Oct 2022 - Jul 2023
    • Analyzed key metrics to identify opportunities to manage and optimize the online experience within a $4B business in 2022• Strategized to increase online sales, digital penetration, and conversion by identifying improvement opportunities regarding online content, browse behavior, and fulfillment for the #1 brand on Lowes.com resulting in 2023 Q1 sales +14% vs LY• Managed ongoing brand projects simultaneously while owning partnership and all communication with cross-functional teams and vendor to drive growth, Q1 Collections Expansion Project +$500K sales in Q1 2023• Built reports and provided reporting insights across digital channels related to content, data integrity, assortment, and competitive gaps by utilizing Power BI, Adobe, DART, Bazaar Voice, and proprietary software
  • Lowe'S Companies, Inc.
    Senior Analyst, Online Objectives & Insights
    Lowe'S Companies, Inc. Oct 2021 - Oct 2022
    • Stood up Online Advocacy Initiative to cultivate an enterprise of digital advocates to support the omnichannel mindset internally by initiating a new process to launch the first internal Online Sentiment Survey for enterprise-wide audience• Exceeded Subscription program growth plans by creating and implementing new education for merchants resulting in +102% subscription items available online in Q1 2022• Developed educational content utilizing Canva and direct partnership with the Learning & Development Team to facilitate monthly trainings for omnichannel merchants, increased engagement +38% in less than 6 months• Functioned as the online communication mechanism by implementing a new workflow for an audience of +2K members weekly
  • Indigo Wild
    Brand & Marketing Lead
    Indigo Wild Jun 2020 - Oct 2021
    Kansas City Metropolitan Area
    • Develops digital coupon and media strategies to increase revenue in both direct and retail channels to meet and exceed monthly sales goals• Manages collateral for Amazon marketing via product detail pages, brand storefront, Amazon posts and copy, product videos, and promotions to manage warehouse inventory and increase sales• Drives shopper marketing strategies by working closely with the Sales Team to create shelf sets, displays, and current branding to drive sales and create memorable customer interactions in store• Manages collateral for Sales Team in regard to sell sheets, catalogs, sampling, and submission decks for conventional supermarkets, natural grocery stores, independents, and authorized online resellers • Provides retail store support and wholesale promotion communication via monthly emails to both retail buyers and in-store consumers
  • Groupon
    Associate Buyer
    Groupon Jul 2019 - Jun 2020
    Greater Chicago Area
    • Maintains vendor relationships in order to source and solidify premier brands to curate relevant products online that customers will love while managing a $5.1M business in 2019• Works creatively with internal partners and vendors within the Home Improvement space to provide a customizable way for brands to connect with new and repeat customers• Negotiates item cost and vendor funded marketing to maximize email placement and promotional performance, Q4 2019 Black Friday promotions +37% YoY by including earlier pre-order windows and new bundles within the negotiation• Uses SQL to generate category specific reports to analyze business performance for weekly recaps, YoY analysis, and deep dives into vendor specific performance• Uses Salesforce and proprietary software to manage assortment and PO’s for bought inventory• Works directly with the Editorial Team to manage product deal pages to ensure effective customer shopping experience to increase conversion• Consistently researches product landscape to keep current with industry trends and pricing dynamics in the e-commerce space
  • Groupon
    Associate Category Manager
    Groupon Jun 2018 - Jul 2019
    Greater Chicago Area
    • Actively managed multiple categories through reporting, business trends, and fact-based analysis to ensure relevant products were consistently available while managing a $3.1M business in 2018• Identified and developed relationships with high quality merchants to onboard to Marketplace and develop their product catalogs• Owned the negotiation process including pricing, assortment, and sales performance to coordinate merchant marketing campaigns and promotions on our e-commerce platform• Partnered with peers to develop new tools and streamline processes internally and externally• Prepared weekly business reviews with cross-functional teams to communicate wins, pains, and actions of the business• Collaborated with cross-functional teams to understand drivers between marketing, customers, and supply for both channels
  • Nordstrom
    Merchandise Analyst
    Nordstrom Jul 2016 - Jun 2018
    Greater Seattle Area
    • Responsible for all item set up and supplier communication pertaining to set up• Executed markdowns and RTVs per inventory management• Managed all promotional activity while maintaining margin• Analyzed business results in order to communicate wins and opportunities to buying office during weekly business reviews • Managed Drop Ship business by maintaining margin, communicating PO edits, and curating creative assortments• Partnered with the E-commerce Team to publish items and successfully execute featured item strategies and promotional events• Collaborated with my team to meet deadlines, maximize item selling, and work resourcefully to streamline processes and eliminate waste• Maintained successful relationships with more than 60 suppliers• Outstanding attention to detail while managing a variety of ongoing projects and independently prioritizing tasks
  • Nordstrom
    Merchandise Coordinator
    Nordstrom Aug 2015 - Jul 2016
    Seattle, Wa
    • Provided support to multiple buying offices, including Designer Handbags & Infant Apparel• Managed shipping report of purchase orders for both US and Canada• Executed PO edits and approval, item maintenances, and price changes• Worked resourcefully to streamline processes, and eliminate waste• Created deliverables to share and mentor my peers on new processes• Provided exceptional customer service to multiple vendors• Solved a variety of Distribution Center issues• Worked gracefully and efficiently under pressure
  • Sephora
    Subc Facilitator & Beauty Studio Coordinator
    Sephora Nov 2011 - Jul 2015
    • Managed the schedule and employees at the hub of the business• Developed employees to become class Facilitators• Managed, planned, taught, and supervised customer classes• Promoted store events and customer classes, to increase class attendance and customer loyalty• Educated and delivered feedback to both employees and customers• Drove sales, UPT, and ADS in a fast paced environment to meet daily sales goals and achieved top 5 score in the company for both ADS and UPT in less than 6 months• Provided exemplary customer service and successfully opened a new store location
  • River Market Event Place
    Assistant Manager/Event Coordinator
    River Market Event Place May 2013 - May 2014
    Kansas City Metropolitan Area
    • Gave tours of the event space and promptly responded to inquires to book the space• Coordinated events with multiple vendors, while working to plan and execute memorable experiences for clients• Created custom floor plans and creatively problem solved• Worked efficiently in a high stress environment

Tessa Crawford Skills

Leadership Visual Merchandising Public Speaking Room Flips Coordination Retail Sales Trade Shows Microsoft Powerpoint Event Planning Communication Negotiation Inventory Analysis Team Management Merchandising Asset Allocation Email Management Floor Sets Microsoft Office Luxury Goods Fashion Buying Microsoft Word Customer Centric Solutions Fashion Sales Promotion Microsoft Excel Retail Sales Experience Event Management Facilitation Cosmetics Guided Tours Beauty Industry Apparel Customer Service Time Management Makeup Artistry Multitasking Fragrance Trend Email Marketing Sql Teamwork Analytical Skills Inventory Management Problem Solving Skin Care Training Facilitation Continuous Improvement Makeovers Retail Sales Retail Buying

Tessa Crawford Education Details

Frequently Asked Questions about Tessa Crawford

What company does Tessa Crawford work for?

Tessa Crawford works for The Kraft Heinz Company

What is Tessa Crawford's role at the current company?

Tessa Crawford's current role is Customer Planning Manager.

What is Tessa Crawford's email address?

Tessa Crawford's email address is tm****@****ail.com

What schools did Tessa Crawford attend?

Tessa Crawford attended Missouri State University.

What skills is Tessa Crawford known for?

Tessa Crawford has skills like Leadership, Visual Merchandising, Public Speaking, Room Flips, Coordination, Retail, Sales, Trade Shows, Microsoft Powerpoint, Event Planning, Communication, Negotiation.

Who are Tessa Crawford's colleagues?

Tessa Crawford's colleagues are Alex (Jungeun) Koo, Michael Patrick Conahan, Bill Hodgetts, Juliana Breda, Yolanda Bumpers, Mohamed Ibrahim, Sama Abbas.

Not the Tessa Crawford you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.