Tamia Evans Email & Phone Number

Fayetteville, NC, US

Fayetteville, North Carolina, US

Birmingham, AL, US

Independent contractors that use Shipt’s technology platform to shop and deliver groceries and household goods to families across the country.

Scottsdale, AZ, US

• Evaluate customer information to explore issues, develop potential solutions and maintain high-quality service.
• Maintain accurate and current customer account data with manual forms processing and digital information updates.
• Seek training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
• Demonstrate high attention to detail, organization, and ability to manage multiple tasks and projects simultaneously.
• Answer over 50 calls per day to meet fast-paced call center demands.

Peachtree City, Georgia, US

• Served as a link between leadership, management and employees by answering questions, communicating decisions, and helping to resolve work related matters
• In charge of maintaining employee and contract files, keeping company in compliance with current laws, coordinating office activities, and events and vendor relations
• Worked closely with Finance, Payroll, and IT department on a daily basis

• Maintained files and administrative records
• Researched and understood thoroughly new policies, quotes, renewals, policy changes, and audits concerning business
• Completed all purchase orders & customer invoices; fulfilled customer shipping needs; maintained timely correspondence with clients throughout duration of sale

Arlington, Virginia, US

Provided personnel support at the Human Resources Command in Fort Knox, KYManaged personnel records of soldiers assigned to the Individual Mobilization Augmentation (IMA) ProgramAssisted in filling IMA vacancies throughout the entire United Army Reserves

Arlington, Virginia, US

Provided personnel support and assistance while working in the Human Resources OfficePrepared and processed recommendations for awards and decorationsEvaluated personnel qualifications for special assignments

Arlington, Virginia, US

Supervised/mentored assigned students in HR course Assisted in the development of training schedules and lessons plans Maintained control and security of exam materials Provided feedback on quality assurance issues pertaining to published program of instruction or school operations

Arlington, Virginia, US

Lead as a HR Sergeant for CONUS replacement platoon Assisted in preparing platoon for a CRC mission Maintained reports and data on non-unit related personnel and DA/DoD civilians Assisted in preparing requests for orders to accomplish personnel management functionsAssisted in granting security clearances

Arlington, Virginia, US

Supported Soldiers, Sailors, Marines, and DoD civilians entering a deployment theater Prepared reports, lead accountability formation, and exercised command and control of troops Presented deployment briefs Managed flight manifests on TPS software

Arlington, Virginia, US

Provided personnel support and assistance while working in the Human Resources Office Prepared and processed recommendations for awards and decorations Evaluated personnel qualifications for special assignments Prepared and processed request for transfers or reassignments

Kansas City, MO, US

• Identified potential deductions and ensured clients qualified
• Prepared and filed over 50 individual, corporate, and partnership tax returns using tax software
• Created invoices, adjusted entries, and performed bank reconciliations in QuickBooks and Quicken

• Verified insurance information by phone as well as via website and updated files with 100% accuracy
• Examined pertinent information to determine the accuracy of client requests and related paperwork
• Reviewed and resolved discrepancies in received data and performed data verification routines in accordance with company procedures
• Maintained a monthly scorecard rating of 97%

• Demonstrated outstanding customer service, resolved customer concerns and helped build customer loyalty
• Achieved sales goal of 6% or more each quarter by identifying customer needs and referring financial products and services