Trish Fleming Email & Phone Number

Functional expert driving the definition of requirements, best practice business processes and corresponding SAP POSDM, Auditworks (Epicor), Vertex and Chesapeake Suite system configuration. Responsible for project assessment and requests, requirements, configuration, testing and managed details of overall project schedules, planning, budgets, and deliverables. Reported and tracked project issues and risks.Ensured successful completion and customer satisfaction of customer… Show more Functional expert driving the definition of requirements, best practice business processes and corresponding SAP POSDM, Auditworks (Epicor), Vertex and Chesapeake Suite system configuration. Responsible for project assessment and requests, requirements, configuration, testing and managed details of overall project schedules, planning, budgets, and deliverables. Reported and tracked project issues and risks.Ensured successful completion and customer satisfaction of customer requests and deliverables were meant on time. Built a partnership with the Business to identify enhancements on business processes, approach new technology together for a successful implementation to elevate the efficiency and overall operations for the business. Collaborated with Business Intelligence partners to help facilitate analytical development to support financial requirements.Executed and managed all upgrades and patches to financial application software supported and organized resources for testing and validation to ensure a smooth implementation. Ensured SOX compliance requirements were meant for the financial systems supported by teaming up with business and technology partners.Developed ADhoc Reporting and gathered business requirements for enhancements on existing reporting or new reporting.Created and delivered Disaster recovery plans for application and database servers for financial systems Show less

Responsible for the development and coordination of test processes and assigned tasks on packaged software testing activities such planning, organization and execution of test scripts as part of the software development life cycle. Responsible for ensuring that the project milestones in regards to development of Test scenarios and Test Scripts are completed within schedule and with high quality. Responsible for loading and organizing all test assets in Quality Center so tests are ready for… Show more Responsible for the development and coordination of test processes and assigned tasks on packaged software testing activities such planning, organization and execution of test scripts as part of the software development life cycle. Responsible for ensuring that the project milestones in regards to development of Test scenarios and Test Scripts are completed within schedule and with high quality. Responsible for loading and organizing all test assets in Quality Center so tests are ready for execution. Responsible for test reporting using the test tool set. Show less

Responsible for all aspects of campaign management from assisting in seasonal planning to campaign planning, execution, reporting and hindsight. Partner with the Director of Campaigns and Analysis to provide campaign projections, customer segmentation and a yearly contact and testing strategy. Responsible for delivering critcal customer reporting, analysis and insights to the brand. Maintained post campaign analysis of all campaign types and some store events. Analyze coupon redemption and… Show more Responsible for all aspects of campaign management from assisting in seasonal planning to campaign planning, execution, reporting and hindsight. Partner with the Director of Campaigns and Analysis to provide campaign projections, customer segmentation and a yearly contact and testing strategy. Responsible for delivering critcal customer reporting, analysis and insights to the brand. Maintained post campaign analysis of all campaign types and some store events. Analyze coupon redemption and campaign performance while making actionable buisness recommendations based on results from campaigns and testing. Jointly accountable for delivering the brands testing strategy and goals for the year. Show less

Managed the production process for more than 16,000,000 direct mail and collateral pieces in partnership with Stern Advertising Agency Reported and analyzed capture reports for multiple brandsImplemented and Tested new and existing reports using Enterprise GuideEnsuring the daily data flow and sources of data imported to the database successfullyBalanced daily sales for all companies as well as report and follow up on discrepancies. Performed Database… Show more Managed the production process for more than 16,000,000 direct mail and collateral pieces in partnership with Stern Advertising Agency Reported and analyzed capture reports for multiple brandsImplemented and Tested new and existing reports using Enterprise GuideEnsuring the daily data flow and sources of data imported to the database successfullyBalanced daily sales for all companies as well as report and follow up on discrepancies. Performed Database hygiene, mass consolidation, add transactions to customer profiles and imports/exports of customersProduced data glossary of database Show less