Thabo Mohale Email & Phone Number

South Africa

• Write, Proofread and edit creative content for website informational pages
• Optimising content and articles for SEO
• Creating end user / administrator content for the company’s Knowledge Base, resulting in the reduction of support cases raised
• Handling user feedback and amending Knowledge Base content as required Liaising with Product Managers and Engineers, to understand a project’s scope including beta testing
• Liaising with Creative, PR and Enablement teams to drive performance through quality content
• Identifying potential improvements in the Knowledge Base, to ensure that we deliver a remarkable customer experience

South Africa

I am responsible for researching and writing articles, reviews, and other forms of content on a variety of automotive topics, including new vehicle models, automotive technology, and industry trends.Creating engaging and informative content that appeals to a wide range of readers, including both car enthusiasts and general consumers.Attend and report on.

Gauteng, South Africa

• Demonstrated ability to provide timely support and resolve technical issues for customers in an online environment.
• Contributed to high satisfaction levels through effective customer assistance and problemsolving skills.
• Demonstrated initiative in improving processes and enhancing customer experiences through data-driven insights and apply appropriate resolutions.
• Showcased experience in providing technical support and assisting customers with productrelated queries.
• Highlighted proactive approach to improving and analyze incidents and support request.

Polokwane Area, South Africa

As a primary responsibility, I was tasked with communicating with various stakeholders, including the project manager, engineering technicians, client representative, contractor's representative, and any others as necessary. My role involved ensuring clear and effective communication regarding the construction site, project requirements, testing and.

Benoni Area, South Africa

Preparing and drafting planning applications and appeals to ensure compliance with local regulations and policies.Providing support and guidance to clients throughout the planning process, ensuring their needs are met and the process is as seamless as possible.Engaging with the community and participating in committee meetings and public examinations, to.

Tzaneen

As a Junior Town Planner, my primary responsibility was to identify the most effective means of meeting the needs of the community with regards to infrastructure and managing growth. This entailed overseeing all aspects of the planning process, including conducting research on the economic and environmental impacts of proposed developments.In this role, I.

Town And Regional Planning, Built Environment And Engineering

Activities and Societies: Drummer | Runner

Professional Certificate, Digital Marketing And E-Commerce, 92%

Activities and Societies: Marketing; E-Commerce; Search Engine Optimization (SEO); E-Mail marketingProfessional Certification

Professional Certificate, Project Management, 94%

Professional Certification

Certificate Of Competence, Teaching English As A Second Or Foreign Language/Esl Language Instructor, 120 Hours

Activities and Societies: Teaching English