Thabo Mohale Email & Phone Number

South Africa

Write, Proofread and edit creative content for website informational pages ▪ Optimising content and articles for SEO ▪ Creating end user / administrator content for the company’s Knowledge Base, resulting in the reduction of support cases raised ▪ Handling user feedback and amending Knowledge Base content as required Liaising with Product Managers and Engineers, to understand a project’s scope including beta testing ▪ Liaising with Creative, PR and Enablement teams to drive performance through quality content ▪ Identifying potential improvements in the Knowledge Base, to ensure that we deliver a remarkable customer experience ▪ Contribute to and maintain KCS articles

South Africa

I am responsible for researching and writing articles, reviews, and other forms of content on a variety of automotive topics, including new vehicle models, automotive technology, and industry trends.Creating engaging and informative content that appeals to a wide range of readers, including both car enthusiasts and general consumers.Attend and report on events, press launches, and product unveilings.Working with social media and other digital marketing channels to promote my writing and reach a wider audience

Gauteng, South Africa

Demonstrated ability to provide timely support and resolve technical issues for customers in an online environment. • Contributed to high satisfaction levels through effective customer assistance and problemsolving skills. • Demonstrated initiative in improving processes and enhancing customer experiences through data-driven insights and apply appropriate resolutions. • Showcased experience in providing technical support and assisting customers with productrelated queries. • Highlighted proactive approach to improving and analyze incidents and support request.

Polokwane Area, South Africa

As a primary responsibility, I was tasked with communicating with various stakeholders, including the project manager, engineering technicians, client representative, contractor's representative, and any others as necessary. My role involved ensuring clear and effective communication regarding the construction site, project requirements, testing and inspection requirements, and results.In addition, I was responsible for transporting material samples with their accompanying documentation to the laboratory for further testing and analysis. I was also required to tabulate and prepare data and observations, and submit them in both written and digital formats as the work was being performed. These reports were then transmitted on a daily basis to the project engineer.Finally, I played a crucial role in maintaining high quality standards across all projects.

Benoni Area, South Africa

Preparing and drafting planning applications and appeals to ensure compliance with local regulations and policies.Providing support and guidance to clients throughout the planning process, ensuring their needs are met and the process is as seamless as possible.Engaging with the community and participating in committee meetings and public examinations, to gather input and ensure projects are in line with local needs and values.Maintaining open and effective communication with all stakeholders involved in the planning process, including developers, government agencies, and community groups.Conducting site visits and holding client meetings to provide a hands-on understanding of the project and to ensure client needs are being met.

Tzaneen

As a Junior Town Planner, my primary responsibility was to identify the most effective means of meeting the needs of the community with regards to infrastructure and managing growth. This entailed overseeing all aspects of the planning process, including conducting research on the economic and environmental impacts of proposed developments.In this role, I was tasked with preparing plans and studies, conducting site and building inspections, and preparing site approval documents. I also coordinated with other local government entities to ensure that plans aligned with local policies and regulations.Additionally, I was responsible for creating and interpreting maps and diagrams, as well as meeting with public officials and members of the public to discuss development plans and land use. My role involved making recommendations for the approval or denial of proposals based on a thorough evaluation of the plans and their potential impacts.Overall, my role as a Junior Town Planner required a thorough understanding of local regulations and policies, as well as strong analytical and interpersonal skills to effectively evaluate plans and communicate with stakeholders.

Town And Regional Planning, Built Environment And Engineering

Activities and Societies: Drummer | Runner

Professional Certificate, Digital Marketing And E-Commerce, 92%

Activities and Societies: Marketing; E-Commerce; Search Engine Optimization (SEO); E-Mail marketingProfessional Certification

Professional Certificate, Project Management, 94%

Professional Certification

Certificate Of Competence, Teaching English As A Second Or Foreign Language/Esl Language Instructor, 120 Hours

Activities and Societies: Teaching English