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Thai Ngo Email & Phone Number

Senior Business Analyst at City and County of San Francisco
Location: Daly City, California, United States 7 work roles 1 school
1 work email found @sfgov.org 3 phones found area 408 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 3 phones

Work email t****@sfgov.org
Direct phone (408) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
City and County of San Francisco
Role
Senior Business Analyst
Location
Daly City, California, United States
Company size
6941 employees

Who is Thai Ngo? Overview

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Quick answer

Thai Ngo is listed as Senior Business Analyst at City and County of San Francisco, a company with 6941 employees, based in Daly City, California, United States. AeroLeads shows a work email signal at sfgov.org, phone signal with area code 408, and a matched LinkedIn profile for Thai Ngo.

Thai Ngo previously worked as Business Analyst at Towers Watson and Program Analyst at University Of California. Thai Ngo holds Bachelor Of Science, Management Information System from The University Of Texas At Arlington.

Company email context

Email format at City and County of San Francisco

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{first}.{last}@sfgov.org
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AeroLeads found 1 current-domain work email signal for Thai Ngo. Compare company email patterns before reaching out.

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Profile bio

About Thai Ngo

A well rounded information technology specialist with experience in business analysis, application development, and quality assurance. Record of achieving numerous successful deliverables and implementation of benefits, compensation, Salesforce, & Oracle Siebel Customer Relationship Management (CRM), and Computerized Maintenance Management System (CMMS) application. Proven analytical, leadership and teamwork abilities in successfully analyzing requirements, identify deficiencies and develop innovative solutions with a focus on quality and impacts.Specialties: • IBM Certified Database Associate - DB2 9 Family Fundamentals

Listed skills include Software Development, Testing, Databases, Crm, and 19 others.

Current workplace

Thai Ngo's current company

Company context helps verify the profile and gives searchers a useful next step.

City and County of San Francisco
City And County Of San Francisco
Senior Business Analyst
san francisco, california, united states
Website
sfgov.org
Employees
6941
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Company profile
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7 roles

Thai Ngo work experience

A career timeline built from the work history available for this profile.

Senior Business Analyst

Current
City And County Of San Francisco
  • Analyzed, defined, translated, and configured business requirements for Infor EAM (Enterprise Asset Management).
  • Lead requirements collection and analysis for the implementation of Infor EAM projects.
  • Configured, customized, and maintained Infor EAM application to meet client needs.
  • Lead unit testing, integration, and user acceptance testing for quality assurance.
  • Performed gap analysis of Infor EAM applications to ensure that future enhancements were error free.
  • Generated reports using IBM Cognos Report Studio & Microsoft SQL Server for statistical analysis.
Jun 2014 - Present

Business Analyst

Towers Watson
  • Analyzed, defined, translated, and configured business requirements for a health & welfare application.
  • Customized configurations of a benefits application to meet client needs.
  • Developed comprehensive testing plan and coordinated user acceptance test.
  • Performed unit, functional, and system testing with system developers for overall functionality and technical quality of deliverables.
  • Provided ongoing technical support for clients.
  • Trained clients on use of system.
May 2012 - Jun 2014

Program Analyst

University Of California
  • Analyzed, defined, translated, and configured business requirements for human resource applications.
  • Managed and generated project plan to meet client deliverables.
  • Created and maintained standardized workflow and processes that improved quality and efficiency.
  • Configured, customized, and maintained Salesforce CRM application to meet client needs.
  • Lead unit testing, functional independent verification testing, and user acceptance testing for quality assurance.
  • Supplied ongoing technical support for human resource applications.
May 2011 - Apr 2012

Business Analyst

Towers Watson
  • Analyzed, defined, translated, and configured business requirements for a compensation application.
  • Coordinated the extraction, transformation, and loading (ETL) of payroll data into a compensation application.
  • Customized configurations of a compensation application to meet client needs.
  • Established and developed standardized work processes, tools, and methodologies that improve quality and profitability.
  • Provided ongoing technical support for production systems.
  • Performed unit and functional independent verification testing with for overall functionality and technical quality of deliverables.
Sep 2009 - Apr 2011

Business Systems Analyst

Ibm
  • Analyzed, defined, and translated business requirements for an Oracle Siebel CRM application
  • Managed and trained a team of analysts providing Oracle Siebel CRM implementations worldwide, improving their knowledge and technical skills.
  • Coordinated functional independent verification test and user acceptance test.
  • Implemented multiple highly complex releases of Siebel CRM meeting 95% customer satisfaction survey targets.
  • Streamlined business design process by interacting with many levels of users, management, and subject matter experts.
  • Designed a knowledge database as one-click method of sharing information between projects and teams reducing inbound questions and issues.
Jan 2006 - Apr 2009

Application Developer

Ibm
  • Directed, developed, and maintained data integrity on an Oracle Siebel CRM application
  • Coordinated the extraction, transformation, and loading (ETL) of marketing data from Marketing System Management (MSM) and Lenovo applications into the CRM application.
  • Mentored worldwide developers with EIM and SQL performance tuning to a level where they were able to mentor others.
  • Supervised maintenance of test environments, reducing downtime by 25% for teams utilizing it on a 24 hour basis.
  • Revitalized the Reference Table Update Utility (RTUU), a critical component of Siebel application as it provides data used by the majority of the interfaces. Redesign increased performance and reduced deployment.
  • Resolved severity 1 production issues by analyzing, solving, and providing preventive measures within 24 hours.
May 2001 - Dec 2005

Quality Assurance Analyst

Ibm
  • Conducted functional verification testing, system verification testing, user acceptance testing, and end to end testing ensuring for quality assurance
  • Administered several quality assurance analysts to provide full life cycle testing.
  • Facilitated training and account administration enabling seamless transition for new members.
  • Automated code promotion process and administered defect management tools resulting in a 50% more accurate deliverables.
  • Streamlined full life cycle testing by generating reusable test templates.
  • Analyzed test data and created comprehensive evaluation reports for web applications, MVS, Y2K, Lotus Notes, and SAP projects.
Oct 1997 - Apr 2001
Team & coworkers

Colleagues at City and County of San Francisco

Other employees you can reach at sfgov.org. View company contacts for 6941 employees →

SP Sara Pinell Sara Pinell Colleague at City And County Of San Francisco California, United States, United States View → AY Angel Yuen Angel Yuen Colleague at City And County Of San Francisco San Francisco, California, United States, United States View → IR Iza Rodriguez Iza Rodriguez Colleague at City And County Of San Francisco San Francisco Bay Area, United States View → JM Jennifer Mom Jennifer Mom Colleague at City And County Of San Francisco Clayton, California, United States, United States View → RH Russell Hamilton Russell Hamilton Colleague at City And County Of San Francisco Pleasanton, California, United States, United States View → HA Henry Afable Henry Afable Colleague at City And County Of San Francisco South San Francisco, California, United States, United States View → PA Patricia Amorello Patricia Amorello Colleague at City And County Of San Francisco Suisun City, California, United States, United States View → ML Maya Lis Maya Lis Colleague at City And County Of San Francisco Greater Orlando, United States View → JL Jamie L. Richardson Jamie L. Richardson Colleague at City And County Of San Francisco San Francisco, California, United States, United States View → BV Brigitta Van Ewijk Msn, Rn, Phn, Dsd Brigitta Van Ewijk Msn, Rn, Phn, Dsd Colleague at City And County Of San Francisco San Francisco, California, United States, United States View →
1 education record

Thai Ngo education

FAQ

Frequently asked questions about Thai Ngo

Quick answers generated from the profile data available on this page.

What company does Thai Ngo work for?

Thai Ngo works for City and County of San Francisco.

What is Thai Ngo's role at City and County of San Francisco?

Thai Ngo is listed as Senior Business Analyst at City and County of San Francisco.

What is Thai Ngo's email address?

AeroLeads has found 1 work email signal at @sfgov.org for Thai Ngo at City and County of San Francisco.

What is Thai Ngo's phone number?

AeroLeads has found 3 phone signal(s) with area code 408 for Thai Ngo at City and County of San Francisco.

Where is Thai Ngo based?

Thai Ngo is based in Daly City, California, United States while working with City and County of San Francisco.

What companies has Thai Ngo worked for?

Thai Ngo has worked for City And County Of San Francisco, Towers Watson, University Of California, and Ibm.

Who are Thai Ngo's colleagues at City and County of San Francisco?

Thai Ngo's colleagues at City and County of San Francisco include Sara Pinell, Angel Yuen, Iza Rodriguez, Jennifer Mom, and Russell Hamilton.

How can I contact Thai Ngo?

You can use AeroLeads to view verified contact signals for Thai Ngo at City and County of San Francisco, including work email, phone, and LinkedIn data when available.

What schools did Thai Ngo attend?

Thai Ngo holds Bachelor Of Science, Management Information System from The University Of Texas At Arlington.

What skills is Thai Ngo known for?

Thai Ngo is listed with skills including Software Development, Testing, Databases, Crm, Analysis, Requirements Analysis, Program Management, and Quality Assurance.

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