Thai Ha Pham Email & Phone Number

Vinh Phuc Province, Vietnam

Hanoi Capital Region

Assisted in daily store operations, sales analysis, and team development to enhance performance and customer experience while upholding ZARA’s brand standards.

Hanoi Capital Region

- Developed and executed content marketing plans on social channels for 7 affiliated restaurants. - Supported the business owner in setting up and preparing for 3 new restaurants.- Created posts and videos for advertising campaigns, attracting up to 50K views/Reel, 25K reach/post on average

Hanoi Capital Region

- Collaborated with product development, and customer service teams to accomplish overall business & sales objectives, resulting in sales increase by 120% for 6 months. - Provided monthly training activities and documents to sales team members about new launching cosmetics sub-brand products over a 6-month-period. - Analyzed records of sales activities and sales reports to identify areas for improvement and make informed marketing decisions.- Negotiated terms of sales agreements and contracts, striving to secure profitable deals with over 100 KOLs & KOCs. - Collaborated with internal and external departments like sales & other event organizers (such as Những Thành Phố Mơ Màng) to execute offline promoting events atractting more than 5000 participants.

Hanoi, Hanoi, Vietnam

- Provided ongoing support to customers and stakeholders of 2 long-term courses and 2 short-term courses successfully, ensuring 100% revenue KPIs (approximately 180 million VND per long-term course) in the first half of 2023.- Developed and executed promotion plans, resulting in increasing the number of students by over 20%.

Hanoi, Hanoi, Vietnam

- Managed relationships with existing and potential clients and preparing documents: Offer and Quotation, Project Implementation Plan, Research Proposal, etc for more than 15 clients and 5 projects.- Implemented client relationship management activities through available channel (email marketing, CRM systems,..) to increase the number of potential customers by 50%.

Hanoi Capital Region

- Developed and maintained internal relationships with nearly 1000 agents via online community, which were crucial to company enhancement. - Implemented 5 virtual team-building meetings that boosted more collaboration among remote staff during COVID-19.