Michelle Thai Email & Phone Number

Vancouver, Canada Area

• Educated visitors on the long term development plan of the River District Community regarding real estate, and public amenities planned for the area to arouse attention to the new community and increase traffic for the.
• Maintained prevalent knowledge of the development updates and real estate project releases to address resident and visitor concern over changes within the community, to reassure residents that their concerns are being.
• Developed and coordinated monthly events for Community residents by creating events that engaged different groups within the neighborhood, and allowing residents to meet and connect with each other.
• Created daily posts on all the River District Centre social medial handles and maintained the website with up to date information to market events occurring within the River District community, which increased the.
• Designed community events, and fitness class posters using Adobe Photoshop, and Illustrator to gain public attention, and promote Wesgroup Properties’ vision of creating a community environment before development at.

• Efficiently processed customer personal banking transactions such as bill payments, cash withdrawal and deposits to ensure that customer banking needs are satisfied, while creating a lasting impression that enables a.
• Advised customers on suitable banking and investment services, by scanning previous transactions and portfolio during the transaction, to find accounts and services that are more suitable for the customers’ needs.

Vancouver, Canada Area

• CITY OF COQUITLAM CALL CENTRE REPRESENTATIVE
• Thoroughly responded to residents’ questions and addressed their concerns, regarding the new municipal garbage collection program, to ensure residents become familiar with the policy and procedure of the recently.
• Consistently collaborated with the team of representatives by contributing and organizing a log of frequently asked questions and appropriate responses to help ensure constant quality for all resident phone calls.
• Efficiently recorded a summary of every phone call, in a log to communicate feedback, and create a record for the municipality, while ensuring that all incoming phone calls are answered, to maintain a low wait time for.
• Efficiently engaged community members within assigned five block radius utilizing door to door survey technique, to collect data regarding comments and concerns regarding new waste collection program, from 20+ houses.
• Communicated results with management by entering results into a city data base, for over 100 surveys in a short period of time, to allow for more time to be spent engaging with residents, to ensure that the largest.

Vancouver, Canada Area

• Accurately performed titrations to determine the precise quantity of reactant required to create chemical solutions, used within procedures in the lab.
• Efficiently measured the amount of minerals, salts and metals in industrial water samples by conducting total dissolved solids, tests through filtration, oven heating and desiccation of samples, a minimum of 100.
• Evaluated the quantity of organic and inorganic substances contained in liquid or molecular suspended form by running total suspended solids in water samples, using a water filtration system to separate the solvents.
• Operated a spectrometer to detect and record the concentration of Sulphide and Chromium concentration in industrial water and soil samples, to compile result reports for clients.
• Operated Konelab instruments in a timely manner, to ensure that at least 100 water samples were tested for Sulphate Chloride and Total Phosphate concentrations were collected before hold deadlines.
• Prepared daily reports displaying that standard operating procedures were followed to run various inorganic water and soil samples while summarizing parameters, and standard levels used to analyze and calculate results.

Vancouver, Canada Area

• Interacted with a variety of age groups, by engaging pedestrian traffic in games and activities to promoted various companies and products at public events in downtown Vancouver.
• Addressed, and effectively summarized key points regarding specific products and companies in a short period of time, to gain attention and distribute promotional products to large volumes of commuting pedestrians.
• Illustrated the ability to develop and obtain company and product knowledge in a short amount of time, by addressing public comments and concerns for multiple long term and short term campaigns representing different.

Bachelor Of Science (B.Sc.), Environmental Science- Environmental Earth Systems Concentration

Post- Degree Diploma, Applied Planning