Amit Kumar Thakur Email & Phone Number

Bengaluru, Karnataka, India

Heading Marketing and Business Development, responsible for continuous growth of the company while focusing on Lead Management.

As Manager Business Analyst in my current position at Contacare Eye Hospital, I have been responsible on a daily basis for Data Analysis, ERP Management and Marketing. I regularly plan tactics, campaigns and events, monitor patient helplines and assist management in reporting post-event outcomes with summary reports. Additionally, I take the lead in promoting new initiatives and growth hacks in the company that will help to create operational excellence. I have consistently been focussed in my approach, met deadlines with keen attention to details.

Sec 132, Noida

Marketing• Working closely with Website Development Team and responsible for website development and update• Managing and working closely with Online Marketing Team for Digital Marketing Strategy and Promotion• Managing online/offline brand and product campaigns to raise brand awareness and lead generation• Responsible for managing Google PPC, SEO, SMO and other ads and branding platforms• Prepare various reports to analyze performance and optimize campaigns for goal achievement• Vendor negotiation and selection for offline branding activitiesBusiness Development• Core team member for strategy planning and implementation for business growth• Responsible for addition of hospitals to the network in designated area added more than 150+ Hospitals in span of 6 months• Addition of doctors, pharmacists, labs and other healthcare service providers to the network• Managing partners for better offers and special/exclusive packages• Managing operations team through entire patient lifecycle• Ensuring effective communication to both patients and service providers for smooth hand holding

Ghāziābād Area, India

• Vendor / Supplier Selection and Management. Identify new brands and products.• Responsible for working with vendors and suppliers to maintain the stock in a balanced proportion• Uplifting the coverage of vendors in the relevant area and providing team with the best quotes available• Keeping an eye on In and Out flow of products in inventory according to sales of website• Managing and maintaining adequate inventory on ecommerce market places and ensure timely replenishment of the stocks• Managing and maintaining prices of the products so as to ensure profitability as well as sales target• Working closely with the marketing team to promote product, brand and company offers• Manage and monitor specific promotions on website and third party sellers

Manager – Purchase and OperationsResponsible for working closely with the selected supplier and managing the company’s procurement activities. Also providing leadership for the purchasing department and motivating staff to achieve maximum performance and efficiency. Roles and responsibilitiesNew Product Development• Analysis and research with vendor development for Private Label namely Sinew, Heuer and Healthgenie• Launched three new products line in brand Sinew and Healthgenie• Involvement in Import of Private Label (Heuer) Weighing Scales and BP Monitor• In core team for Marketing, Pricing and Sale strategies to penetrate and beat market, for the Private LabelProduct Purchase and Merchandising• Vendor Account Management and Vendor Development in all categories• Leading, mentoring and monitoring the procurement team in all phases• Forecasting likely levels of demand for products to meet the business needs and keeping a constant check on stock levels to maximize business efficiency• Producing reports and statistics for analysis• Analyze and verify work done by merchandising team• Suggest the corrective actions required in terms of display, description and other details• Help and verify work of product team for creation of promotions, sale offers, offers, festive offers and combosMarketing & Business Development• Guiding for comprehensive online/offline solutions with respective teams• Discuss and approve SEM Campaigns in Ad Words and Google PPC Management• Conduct keyword research to ensure best keywords included in ad campaigns• Involved in management of display campaigns PLA and Facebook Ads• Monitoring and analyzing overall performance for corrective actions and optimization• Training and updating CRM, Product Purchase and Marketing team for new products and benefits• Work as a Product Expert solving various queries of the customers and respond to inquiries from a variety of internal and external sources

New Delhi Area, India

Manager – Category Nutrition & ServicesRoles and responsibilitiesProduct Purchase• Shared responsibility in product analysis and purchase planning for nutrition category products• Meeting and Negotiating with the vendors for better margin and offers• Merchandising of products over the site and its maintenanceMarketing/Sales• Training the team including customer care about product benefits and sales pitch• Increasing/Maintaining sales through offering various combos, offers and promotion• Discussions with the marketing team for possible keyword selection for online marketing and promotion• Competitors analysis for pricing policies, updating self and website • Supplier/Vendor Management• Liaising between suppliers, manufacturers, relevant internal departments and customers• Negotiating and agreeing contracts and monitoring their progress - checking the quality of service provided• Liaise with Accounts Payable Department to ensure accurate and timely payment of invoicesBusiness Development• To create and sustain offline channel partners and generate business through them• Identify and addition of service providers (100+) for the category • Engaging end users through BTL activities like pamphlet distribution, sampling and on spot offers/gifts• Marketing and promotion of the brand in different sectors (affiliate marketing)

India's fastest growing chain of Health, Wellness and Beauty stores with over 180 stores in the country Guardian is the master franchisee of a number of prominent global brands:1. GNC2. Yves Rocher3. OTO BodycareRetail Operations and Business Development Roles and Responsibilities:Retail Store Development• Responsible for the store setup for three new stores in Maharashtra and 1 in Delhi• Planning and conclusive decision of finalizing new stores locations, completion of the evaluation sheetRetail Operations and Business Development• Manage all Retail functions like Sales and Store operations, Visual merchandising, Marketing, • Hiring and Recruiting staff and Monitoring Staff activities• Sales forecasting and exceeding ambitious sales targets• Push the sale contribution of the Private Labels• Ensuring proper and timely replenishment of merchandiseCustomer Relationship Management• Ensuring continuous interaction with the customers to make sure that area of concern can be worked • upon for improved service levels• Ensure customer grievances, if any, are effectively addressed and resolved• Ensuring customer satisfaction by prompt, friendly and courteous treatment to all customers’ viz. • Services and Customer Relationship ManagementAdditional Work• Implementation of Standard Operating Procedure• Execute advertising and promoting plans at the stores while maximizing the store ROI’s

Worked as Customer Care executive for 5 months

Roles and Responsibilities: Worked as customer care executive in Inbound process in US processSolving the customer's queries, solving the technical issues and grievances

Pgdm, Marketing And Information Technology

Activities and Societies: •Winner Young Manager Contest •Head (design) in college committee (Kutumb) •Executive of college club.

B.Sc, Zoology, Chemistry, Botany, First Division

Aissce, Maths, Biology, First Division

Activities and Societies: Sports- Kabaddi and Badminton, Cultural - DanceStudied Bio and Maths as main subject

Tenth, Science, Maths, First Division