Thales Freire Email & Phone Number

Industrial Engineer graduated from Federal Fluminense University (UFF).Specialized in Service Design at the Pontifical Catholic University of Rio de Janeiro (PUC-Rio).Works as a Business Management and Project Analyst at MODEC, Inc. Performs the mapping of business processes related to the Integrated Management System (IMS), identifies opportunities for improvement, develops projects for implementation, and provides support to system users.Acted as a Planning Analyst, contracted by Airswift, providing service to MODEC, Inc. Participated in data analysis functions, service planning, demand monitoring, system maintenance, and improvement projects involving systems and technical documentation management. Provided technical assistance to users of the systems used to provide specialized technical support (Technical Query (TQ) & Technical Support (TS)) and to support the Management of Change (MOC) in offshore operations.Worked as a representative of the Industrial Engineering course in the extension project Escritório Escola de Engenharia e Design (E3D) at UFF. Participated in the ideation and identification project of a Startup business model in the data intelligence segment and the information management support project for the Fórum Municipal de Economia Solidária in Niterói (FES-NIT).Worked at an internship program in the Planning and Control area at MODEC, Inc, monitoring indicators and issuing periodic reports, registering purchase orders in the system and mediating between suppliers, systems, and engineers, and controlling the documentation in the system.Worked in charge of the Communication Management of the Marketing Committee, in the IEEE (Institute of Electrical and Electronics Engineers) UFF Student Branch. Worked as Human Resources Director, responsible for implementing a new recruitment structure and selection process, following up and supporting the activities performed by members of IEEE, and establishing a process to optimize and consolidate knowledge management. Due to my experience as a team coordinator, I was responsible for renewing the organization's presentation strategy, participated in creating and producing the organization's Newsletter, and was the developer of a standardized management system.Already worked in an internship program regarding projects and constructions localized at the Hospital Universitário Antônio Pedro in Niterói. Participated in the post-occupation evaluation projects of built or renovated sectors and the pre-project evaluation for improving hospital service processes in different sectors.