• Ensured drawer and vault was balanced by diligently counting cash, successfully receiving and processing transactions, and allocating discrepancies in the ledger • Assisted in verifying all customer credit and loan application information by searching available databases and performing an analysis after data entry on CASH software was completed• Wrote credit review reports by examining current financial statements and tax forms and updating borrower and loan information• Scanned and processed confidential client documentation to ensure compliance was being met• Created exceptions on loan accounts to guarantee all legal documents were retrieved before deadline

• Reported information to management of any defects in building and performed hourly meeting room checks• Answered any questions guests had either by phone, email, or in person about the variety of services the university provides• Approved room reservations and maintenance requests in the Virtual EMS software

• Annotated changes to student accounts in the university’s financial mainframe application called *define• Searched for updated contact information to mail out return mail by searching through student records in NRRECS and Alumnifinder• Filed and organized confidential documents of loan recipients

• Created and implemented weekly lesson plans for 18 children which included hands-on learning to promote creativity, advanced learning, and teamwork • Attended to every child’s needs by doing activities that would captivate their interest, listening to their concerns, and distributing all meals and snacks on time • Maintained a welcoming and safe environment to ensure the comfort of the child by sanitizing all toys, addressing conflict between their peers, and redirecting risky behavior• Documented accident reports, hourly ratios, sign ins and outs, and daily health checks to guarantee licensing requirements were met

• Managed money acquired during shift by collecting payments and quickly providing correct amount of change, resulting in zero shortages when counted by manager • Instructed new employees on how to use proper greetings, successfully treat upset customers, and practice food handling skills to enhance and guarantee customer satisfaction• Increased food sales by suggesting items that were complementary to customer’s meal as well as providing a pleasant, friendly environment that allowed them to trust suggestions