o Manage 3 warehouseso Set and create warehouse SOPs for each positiono Build and set KPI metrics and associate standardso Redesign warehouse flow and efficiencies

o Provide leadership to 12 distribution center supervisors and 225+ general warehouse associates.o Ensure safety standards are met and exceeded throughout the distribution center.o Monitor performance of four processing departments to ensure financial goals and service level agreements are met or exceeded.o Collaborate with other members of management across multiple shifts to ensure that facility metrics are met or exceeded.o Ensure management and general warehouse associate adherence to union contract.

o Control purchasing and inventory to distribute supplies for the Bloomfield warehouse, Manchester annex, and third-party support buildings (ADW, Cranbury/Edison).o Negotiate pricing, procurement, and timelines with external vendors.o Currently leading Corrugate Reuse Sustainability project for Bloomfield, creating analytics to have more impactful conversations and driving cardboard returns from stores to reduce costs and increase building sustainability. Emphasized environmental impact and savings to drive results. o Saved $215,421 and 9,128 trees in FY23 through programo Managed 24/7 team for first 4 years of position, was able to add additional projects with an additional supervisor.o Developed COVID protocol, including supply purchasing, inventory management, distribution for multiple facilities, and identified $200K+ in cost savings on gloves.o Created Production Recaps for multiple facilities for the 24/7 conversion including current production tracking.o Helped implement standardized purchase orders in Bloomfield, leading to top results each month since inception.o Wrote, distributed, standardized, and audited data center best practices across the HomeGoods network. o Implemented best in network service level agreements and standards for the Bloomfield data center.o Manage global distribution program that delivers price tickets to 3rd party vendors.

I covered for another supervisor in the annex facility while she was out for a LOA. During this time, I used my connections and helped streamline different processes using my current resources. I continued monitoring my current job and staff while I was out of the main building. o Efficiently achieved KPIs through locating and moving freight by adding processing area barcodes and merchandise routing, changing the building flow to be more efficient, and training associates on new and existing processes to ensure understanding and compliance.o Added a pallet sort processing area to sort large merchandise before it was loaded, increasing the crossdock unload speed in Bloomfield and reducing the number of outbound trailers needed to be shuttled.o Enhanced safety and COVID awareness through additional training and modifying layout. o Mitigated production costs by implementing a corrugate recycling program and a pallet sorting system. o Established clear channels of communication with transportation teams to maximize limited transportation resources.

o Implemented central header create by teaching and training. This significantly increased dock flow, reduced the amount of dock doors needed, and decreased the number of header creators needed to run the business.o Achieved +3.75% OPH YOY by actively supporting receiving and header create teams, developing team to proactively call out and analyze issues, and resolving issues to increase dock flow.

*Stretch assignment (5 month stretch) in Human Resources as a Training and Development Specialist and a Human Resource Generalist (HRG)o Worked with the HR Generalist and Training Specialists to learn the HR side of the business and create an Associate Engagement Program to gauge the status of the business from an associate’s perspective.o Managed HRG reporting, staffing/planning, and associate inquiries.o Onboarded new associates and helped create the network functional training for Processing.

o Supervised the Accuracy/Quality Control team that is responsible for auditing the performance of both production and support departments while inspecting the quality of merchandise that flows through the distribution center. o Increased the number of associates who could close holdings and problem solve from 3 to 12, boosting operational flexibility and team morale.

o Normalized area under ES standards, which allowed area to hit key benchmark and be "incentivized" (associates can be paid additional money to perform at a higher efficiency).

Here, I championed workplace leadership simulations with supervisors, globally. I also facilitate development of skills in networking, creating direction and building trust and credibility.• Rated C-level executives on behavioral anchors based on performances.• Delivered effective and constructive feedback to 100+ managers onperformance to develop and boost performance.

Managed and mentored a team of 15 support associates; designated and assigned tasks.• Executed new Enterprise Locator System (ELS) computer system that pinpointed merchandise location. • Boosted sales by training associates on utilization of new sales technology. • Trained 40+ holiday staff members and temporary workers while managing 15-person regular staff.• Developed and implemented structured system to equitably delegate sales associate responsibilities; new system significantly reduced internal conflicts, boosted morale and redirected focus to personal sales achievement.• Executed new Radio Frequency Identification (RFID) tech program that drove sales and improved audit results. • Slashed missing displays from 5% to 1.6% with new RFID technology, resulting in #1 ranking in district.

Interviewed potential applicants and extended offers of employment.• Hired and placed 50+ employees across various departments.• Trained over 200 new hires on sales regulations, company practices, policies, procedures, and brand values using Macy’s MAGIC selling program. Delivered training in classroom setting.

Managed staff of ten Brown student employees to house over 3,700 pre-college students.• Actively listened to and tactfully resolved student and parent housing issues and other concerns.• Wrote employee training guide for future summer coordinator interns.

Directed front end of the store, including scheduling breaks, managing cashiers, and addressing customer concerns.• Supervised 12 to 18 employees.• Quickly resolved customer problems/complaints regarding issues such as price discrepancies and product defects. • Honored with Shaw’s scholarship for academic achievement.

Research encompassed students’ perceptions of typical college experiences with an emphasis on multiculturalism.• Conducted psychological experiments and distributed questionnaires. • Created data entry spreadsheets and entered questionnaire data.

Managed 3 diverse floors of freshmen over my sophomore, junior, and senior years of college. Set up educational programs and activities involving the staff and students. • Managed and supervised a floor of 40 residents in an all-freshman area• Mediated problems between residents as well as co-workers

Co-taught course on acquiring and retaining classroom knowledge. • Developed a syllabus and created worksheets for students• Facilitated discussion regarding study habits, learning efficiency, and test preparation