Engage with relevant stakeholders to grow the number of transactions, revenues per product, and revenue linesDevelop partnerships ecosystem for payments on the digital platformEngage with segment owners and market activators to achieve product uptake and utilization to meet revenue targets as well as increase payment use-cases on the digital platform Liaise with business segments to problem solve on recurrent and emerging issuesManage the product lifecycle to ensure that the… Show more Engage with relevant stakeholders to grow the number of transactions, revenues per product, and revenue linesDevelop partnerships ecosystem for payments on the digital platformEngage with segment owners and market activators to achieve product uptake and utilization to meet revenue targets as well as increase payment use-cases on the digital platform Liaise with business segments to problem solve on recurrent and emerging issuesManage the product lifecycle to ensure that the portfolio remains relevant and profitableCarry out research on the competition and new digital trends on digital payments to keep the bank ahead of the pack in the product offering and customer satisfaction while maximizing shareholder value through exceeding financial and transactional targetsEnsure growth through product development, new acquisitions, deepening existing relationships as well as developing strategic alliances with tactical partners to drive usage.Formulate and come up with product strategies that competitively address identified and emergent market opportunitiesInnovate and develop new functionality of various services on digital payments, drive ideation around enhancements to both pre and post-login experiences as well as help with client insight collection and frontline co-creation by working closely with the digital product factoryManage billers/merchants relationships with digital payments while minimizing risks that could emanate from the partnershipsProvide guidance to the team on how to execute their strategies as well as mobile banking strategies to ensure achievement of targets, where need be – Identify and address staff training and coaching needs. Show less

Providing overall Management and Leadership of the organization• Networking with key industry stakeholders• Developing the outreach of the microfinance institution• Controlling the quality of the portfolio; • Providing adequate training to employees; • Setting up new operational procedures and strengthen the existing ones• Establishing Internal systems and controls.• Leading the delinquency management strategy, including legal actions against customers and employee… Show more Providing overall Management and Leadership of the organization• Networking with key industry stakeholders• Developing the outreach of the microfinance institution• Controlling the quality of the portfolio; • Providing adequate training to employees; • Setting up new operational procedures and strengthen the existing ones• Establishing Internal systems and controls.• Leading the delinquency management strategy, including legal actions against customers and employee • Conducting performance evaluations of the staff• Developing new credit products and services Show less

• Implemented the savings program into Vision Fund Zambia which resulted the institution to transform to deposits taking from just credit only• Initiated successful marketing strategies for attaining new c savings clients• Provided leadership and day-to-day management of the savings and loan officer staff and ensure all savings processes and procedures are undertaken in line with Vision Fund Zambia Savings policies• Implemented the savings operating model• Worked the performance… Show more • Implemented the savings program into Vision Fund Zambia which resulted the institution to transform to deposits taking from just credit only• Initiated successful marketing strategies for attaining new c savings clients• Provided leadership and day-to-day management of the savings and loan officer staff and ensure all savings processes and procedures are undertaken in line with Vision Fund Zambia Savings policies• Implemented the savings operating model• Worked the performance liability targets for the business plan and achieved,• Worked with World Vision to develop the approach to migrate beneficiaries of various groups into becoming institutional savers• Supported Finance to promote and attain sources of funds for the savings program• Worked on the Financial Model.• Show less

• Reviewed and updated Savings methodologies and processes to streamline and automate procedures• Integrated and aligned Savings growth with introduction of new alternative channels • Ensured all Savings related policies are up-to-date, understood by all employees, and properly implemented.• Trained Branch team members for more focus on the Liabilities for the Bank• Enhanced Financial Literacy among communities we save across branches. • Developed… Show more • Reviewed and updated Savings methodologies and processes to streamline and automate procedures• Integrated and aligned Savings growth with introduction of new alternative channels • Ensured all Savings related policies are up-to-date, understood by all employees, and properly implemented.• Trained Branch team members for more focus on the Liabilities for the Bank• Enhanced Financial Literacy among communities we save across branches. • Developed specific key market growth, outreach strategies, and work with the Regional Managers, and Branch Managers to implement. • Ensured information from marketing is acted upon to improve product policies and delivery.• Managed portfolio of existing clients of Liabilities• Developed new process for employee evaluation which resulted in marked performance improvements. Show less

•Responsible for acquisition of new clients and relationship management of business clients.•Interfaced between the different lines of business to generate additional business customers and to promote the banking services of the business partners.•Generating weekly and monthly operational and sales reports and sending to senior Managers. •Cross sell all bank products such as Treasury Management, Business Banking… Show more •Responsible for acquisition of new clients and relationship management of business clients.•Interfaced between the different lines of business to generate additional business customers and to promote the banking services of the business partners.•Generating weekly and monthly operational and sales reports and sending to senior Managers. •Cross sell all bank products such as Treasury Management, Business Banking, Executive Banking and Mortgage.•Authorization of account opening and KYC compliant. Show less