Thane Bopp Email & Phone Number

Maryland Heights, Missouri

-Enter orders and quotes.-Answer distributor and customer phone calls and emails.-Troubleshoot problems with product.-Assist in packaging and shipping light fixtures.

St. Louis, Missouri

-Schedule freight pickups.-Quote shipments.-Track shipments.

-Call companies to see if they meet our criteria for shipping services.-Compare rates and services with qualified customers.-Use Microsoft Office, Vanilla Soft, and X-Lite programs.

-Provide information for customers on flooring options based on their wants and needs.-Take customer information to set up times to meet and measure homes.-Work road shows at various locations to increase customer base.

-Use customer service, progression, and persuasion techniques while abiding by all laws to help customers realize the reasons to set up arrangements to pay off their accounts.-Use skip trace tools such as Accurint, LexisNexis, and Mass IDA to help find missing information on customers including current phone numbers and address information.-Exceed sales.

-Travel to work sites around the United States and help reset merchandise for contracted stores.-Work within a team of 5-7 people and aid in maximizing productivity by incorporating task management principles such as time management and group coordination.-Make sure projects are completed on time and to client’s satisfaction.

-Responsibilities include setting up quotes, answering customer questions, and entering orders in a timely manner while maintaining a high level of customer service.-Responsible for calculating the correct materials to go into each quote and order.-Maintain a high level of contact with Territory Managers, Dealers, and End Users through telephone and.

-Responsible for Managing Customer Accounts, including accurate entry of orders and direct contact with customers through email and telephone.-Proficient in computer programs such as JD Edwards and Microsoft Office.-Served an active role in increasing profitability by cross and up selling orders and maintaining customer satisfaction.

-Responsible for delegating tasks to optimize production including sales goals, store organization, and cleaning duties.-Served an active role in store operations including customer service, daily paperwork, and scheduling.-Performed interviews for prospective employees.-Responsible for opening and closing procedures.

Bachelors, Business Management

Associates, Business Administration