Thanh Nguyen Email & Phone Number

Ho Chi Minh City, Vietnam

Ho Chi Minh City, Vietnam

Key Achievements:- Successfully managed change orders resulting in upselling up to 35.22% of the project value, effectively increasing revenue and client satisfaction.- Implemented a standardized Statement of Work template change process across the organization, ensuring consistency and efficiency in project management practices.- Streamlined project management tasks by integrating the Statement of Work, reducing the time spent on task preparation by approximately 16… Show more Key Achievements:- Successfully managed change orders resulting in upselling up to 35.22% of the project value, effectively increasing revenue and client satisfaction.- Implemented a standardized Statement of Work template change process across the organization, ensuring consistency and efficiency in project management practices.- Streamlined project management tasks by integrating the Statement of Work, reducing the time spent on task preparation by approximately 16 hours. This allowed for better resource allocation and improved productivity within the team.Roles:- Involved in presales activities, qualifying leads, understanding client briefs, and preparing comprehensive statements of work.- Developed compelling pitch decks and product demos to showcase IT Consultis' capabilities.Managed the successful 2022 revamp of the ITC website, implementing SEO practices for enhanced market visibility and lead generation.- Led projects involving diverse technologies and complex infrastructure, such as WordPress, Drupal, Adobe Commerce, Laravel, React, and WeChat MiniProgram.- Acted as a liaison between design teams and clients, resolving conflicts and incorporating feedback into design revisions.- Executed Change Management processes, analyzing requests, preparing Change Statements of Work, and monitoring implementation.- Created a comprehensive, visually aligned Statement of Work template, facilitating efficient project management in ClickUp with an importable section consolidating from detailed scope breakdown and estimation.- Leveraged ClickUp for workflow automation, ensuring resource management and timely project delivery.- Developed internal Project Management Practices, promoting standardization and best practices.- Provided regular performance reports to line managers and C-level executives, informing decision-making and strategic planning. Show less

Ho Chi Minh City, Vietnam

- Requirements analysis- Statement of Work Preparation- Status report- Stakeholder communication management- UAT test cases and QA/QC support- Basics of CMS: WordPress, Drupal- Meeting minutes documentation

Ho Chi Minh City, Vietnam

- Managing appointments- Scheduling