Consult with clients on core service line workflows, including current state and future state, and work with client to map out stop-start-continue processes to determine how the system will be designed and tested Identify gaps and resolve outstanding design questions, and plan and facilitate client meetings and key events to ensure decisions are made, project progress milestones are met, and client goals are achieved Coach client on data collection and system design requirements, and analyze to determine optimal solution build and implementation Test and perform client-specific configuration in client environments in accordance with client requirements Identify, resolve and report solution status, risks, and issues to client and project leadership Provide on-site conversion troubleshooting support and issue resolution, identify inefficiencies and areas with opportunities for improvement with KPIs, and propose changes to client Cultivate client relationships to achieve business objectives

• Create and coordinate client-specific patient handling protocols, procedures, documentation forms, and billing procedures.• Collaborate with billing and managerial associates in data analytics and effective protocols and procedures for hundreds of clients in database. • Assist in smaller tasks for overall cumulative merging of electronic health and patient records systems. • Ensuring all activities and resources are efficiently organized for the successful implementation of SYSTOC (EHR) launch for occupational clinics.

Chart in real-time as the provider assesses and examines the patientDocument the history, physical exam, assessment and plan, results, procedures, treatment, and physician consultationsRecord provider-dictated diagnoses, prescriptions and instructions for patient follow-upLocate and obtain past medical histories, previous charts, past results and studiesTranscribe ancillary test results and their interpretationsCheck on the progress of labs, imaging studies, and other patient dataRetrieve and display current and past EKGs and imaging films (e.g. X-rays) for the provider to review and record provider’s interpretationUnderstand basic ICD-10 documentation requirementsComply with all national and local PHI laws including in HIPAA and HITECHComply with all facility, department, company policies and proceduresPerform a variety of other non-clinical tasks specific to the local facility

• DMS, EQue, Ultipro, CDCS systems• Stock and clean screening booths/supply carts• Answer various phone calls• Sanitize supplies and workstation• Guide donors to appropriate area• Handle donor information• Assuring donors are eligible for donation• Finger stick sample• Hematastat II separation machine• Black light • Refractometer (Digital & Analog)• Safepette • Work with Nurses and Physician substitutes

PRO Sandwich Artist• Cash registers and credit card machine, POS system• Finding new ways to improve customer service• Quickly and effectively satisfy customers’ needs according to demand• Prepare catering orders• Maintain clean work environment• Calculating product usage and costs • Preparing breads, vegetables, and meats with specific measurements• Open up Subway store• Present food bain in a efficient and organized order• Opening inventory/cash counts (cash, safe, bread, food inventory)