Thao Ngan Email & Phone Number

𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆:- Assist with the development, execution and alignment of content marketing campaigns with our business strategy, including blog posts, social media content, email marketing campaigns, and other marketing collateral.- Collaborate with internal and external team on producing highly qualified content, photography and graphic visuals of relevant topics.- Conduct research on industry trends and best practices to inform content strategy.- Assist the team with event operation and event photography to ensure critical moments are captured for content production.- Perform other duties as assigned.

𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆:In collaboration with Unilever Vietnam to host UFLL - a Business Case Competition for Vietnamese students globally:1. Candidate Management:- Managing candidates who apply for UFLL and communicate with them about information of UFLL (mailers, booklet each round,..).- Managing database and aligning with Unilever. - Preparing communication package.- Preparing Merchandise package (align with MKT and Event & F).- Communicating with candidates for solving any concerns.2. UFLL Team Management: - Planning with Organization Committee Vice President team and implementing the plan.- Ensuring the goals of UFLL team. - Reporting and transitioning.3. Organization Committee Team Management (For Organization Committee Vice President):- Planning with Organization Committee Vice President team and have Organization Committee team planning.- Implementing the plan and track progress.- Implementing Organization Committee management in term of forming, performing and closing.- PIC for Organization Committee development.𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁:- Achieved a total of 4,824 sign-ups, surpassing the goal by 120.6%.- Achieved a Conversion Rate (Registrations → Submissions) of 32.02%.

Ho Chi Minh City, Vietnam

𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆:- Execute Digital Marketing & PR Campaigns: Responsible for executing digital marketing and PR campaigns, which includes planning and implementing various online promotional activities.- Digital Marketing & PR Plan Execution: Implementing the digital marketing and PR plan to effectively promote the organization or event.- Design for Event Materials: Designing materials for events, such as posters, banners, flyers, and other promotional materials.- Content Writing: Creating and developing written content for various digital marketing and PR materials, including social media posts, blog articles, press releases, and more.- PIC for PR & Ambassador Stakeholders: Serving as the primary point of contact for PR and ambassador stakeholders, managing relationships, and ensuring effective communication.- Facebook Ads Management: Responsible for planning, creating, and managing Facebook advertising campaigns to reach specific target audiences, optimize ad spend, and track the performance of ad campaigns to achieve set goals.𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁:- Exceeded Sign-Up Goal: Achieved a remarkable 117% of the sign-up goal, with 699 sign-ups within a 3-month period, showcasing the effectiveness of the digital marketing and PR campaigns.- Significant Increase in Total Reach: Successfully increased the total reach by 567,969 within a 28-day period, demonstrating the ability to expand the organization's online presence and visibility.- Substantial Post Engagement Growth: Increased post engagement to 91,342 within a 28-day timeframe, indicating a highly engaged and responsive audience reached through digital marketing and PR efforts.- Facebook Ads: achieved impressive results with 346,951 people reached and 450,320 impressions.

Vietnam

𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆:- Managing 5 Talents: This involves overseeing a team of five individuals responsible for executing two student projects with a goal of 560 sign-ups and 125 youth engagement.- Strategic Plan Development: Creating a strategic plan for the projects, focusing on the Marketing and Customer Experience aspects to ensure the projects' success and impact.- Coordination with Local Chapter & Team Leaders: Regularly engaging with the Local Chapter and Team Leaders to collaborate on enhancing membership, addressing challenges, and generating solutions.- Dashboard Creation: Developing a dashboard to monitor the team's progress and provide consultation on operational matters.𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁:- Successful Project Execution: Achieved the target of 560 sign-ups and engaged 125 youths in the student projects through effective team management and project planning.- Strategic Plan Implementation: Successfully implemented the strategic plan, resulting in improved marketing strategies and enhanced customer experiences for the projects.- Enhanced Membership: Collaborated with the Local Chapter and Team Leaders to generate solutions that led to a significant increase in membership, attracting nearly 20 new members.- Effective Progress Tracking: Developed a functional dashboard that allowed for efficient tracking of the team's progress, enabling data-driven decisions and consultation on operational improvements.

Vietnam

𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆:- Strategic Sales Planning: Responsible for conducting strategic sales planning, which includes conducting a business analysis, choosing target segments, and defining business personas for effective sales strategies.- Sales Process Management: Overseeing the end-to-end sales process, collaborating with other departments such as Marketing & PR, Content, Delegation, and Finance to ensure a seamless and coordinated approach to sales operations.- CRM Tool Development: Building a CRM (Customer Relationship Management) tracking tool to monitor and manage customer interactions, and also developing Standard Operating Procedures (SOPs) to standardize the working process throughout the sales journey.- Sales Target Achievement: Responsible for achieving a sales target of 45 million dong within a two-month period during peak sales.𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁:- Effective Sales Strategy: Successfully conducted a comprehensive business analysis, selected target segments, and defined business personas, resulting in a well-informed and effective sales strategy.- Collaborative Sales Process: Managed the sales process collaboratively with other departments, ensuring alignment and synergy between sales, marketing, content, delegation, and finance functions.- CRM Tool and SOP Implementation: Developed a CRM tracking tool that improved customer relationship management and implemented Standard Operating Procedures that standardized the working process, enhancing professionalism in partnership management.- Sales Target Attainment: Achieved the sales target of 45 million dong within the specified two-month period during the peak sales season, demonstrating effective sales planning and execution.

𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆:- Promotion Campaign/Plan: Responsible for developing a promotion campaign and plan on various platforms, including Facebook (FB), Instagram (IG), and other relevant platforms.- Social Strategy: Designing and implementing a social media strategy that aligns with the product's goals and objectives.- Content Management: Generating, editing, publishing, and sharing engaging content on social media platforms to attract and engage the target audience.- Community Management: Communicating with followers, responding to queries in a timely manner, and monitoring customer reviews to maintain a positive online presence and customer satisfaction.- Achieving Sign-Ups (SUs): Responsible for achieving a target of 938 sign-ups (SUs) within a 6-month timeframe.- Lead Conversion: Converting leads into customers, with a goal of converting 367 leads to use the Virtual Professional Program.𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁:- Successful Promotion Campaign: Designed and executed a successful promotion campaign and plan on Facebook, Instagram, and other relevant platforms, effectively increasing product visibility.- Aligned Social Strategy: Implemented a social media strategy that closely aligned with the product's goals, ensuring a cohesive online presence and messaging.- Engaging Content: Generated, edited, and published engaging content, resulting in increased user interaction and interest in the product.- Effective Community Management: Maintained a strong online community presence by responding promptly to inquiries and monitoring customer reviews, contributing to positive brand perception.- Achieved Sign-Up Target: Successfully achieved the target of 938 sign-ups within the designated 6-month period.- Lead Conversion: Efficiently converted 367 leads into users of the Virtual Professional Program, demonstrating effective sales and marketing strategies.