Thảo N. Email & Phone Number

Vietnam

- Gather and document clients’ requirements.- Analyze and design solutions that solve clients' problems.- Work with product manager, developers and testers throughout projects.- Create user manuals and configurations guide (written instructions and video tutorials).- Write release notes and conduct user acceptance testing.- Support the client with configurations.- Act as a project coordinator in projects with software development partners and service providers.- Do gap analysis to identify areas of deficiency in the software.- Do competitive research, read IATA documentation and consult with industry experts to suggest core system enhancements.

Vietnam

- Met with clients and collected requirements. - Created Software Requirement Specifications.

Vietnam

- Worked closely with other programmers, game designers and 2D artists to develop game features.- Collaborated with the marketing team for marketing campaigns. - Wrote code and tested software before releases.- Played the game, joined the game community, talked to other users about their experience and get their feedbacks.