Thao Trang Email & Phone Number

I have a passion for improving technology so that we can make a safer and better world. Making a positive impact in every effort is important to me in delivering more than expected every time.I am known for understanding how to maximize productivity, optimize processes, and synchronizing those with organizational goals and objectives.A few of my accomplishments include:• Collaborated with engineers to devise solutions to critical issues, effectively ensuring the uninterrupted release process.• Designed an accessible resolution page, enabling team members to troubleshoot previous issues with ease and efficiency.• Spearheaded comprehensive training programs for both new and existing team members, emphasizing mastery of key operational tasks.• Cultivated a culture of innovation by ideating unique testing strategies beyond required protocols, contributing to effective risk identification and mitigation.I would love to connect with you. Please reach out if I can be of help to your company!

• 

  San Jose State University

  Psychology