Customer Success Manager
Current
Jul 2024 - Present
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Tharani Sakthivel Email & Phone Number
Customer Success Manager | Key Account Management Specialist | Certified Business Analyst (CBAP, ECBA) | Driving Client-Centric Solutions
at
Draup
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success Manager | Key Account Management Specialist | Certified Business Analyst (CBAP, ECBA) | Driving Client-Centric Solutions
Location
Chennai, Tamil Nadu, India
Company size
Who is Tharani Sakthivel? Overview
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Quick answer
Tharani Sakthivel is listed as Customer Success Manager | Key Account Management Specialist | Certified Business Analyst (CBAP, ECBA) | Driving Client-Centric Solutions at Draup, a with 264 employees, based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Tharani Sakthivel.
Tharani Sakthivel previously worked as Customer Success Manager at Draup and Account Manager at Draup. Tharani Sakthivel holds Master Of Business Administration (M.B.A.), Marketing, Management Information Systems from Srm University.
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Draup
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Profile bio
About Tharani Sakthivel
Results-driven and highly determined Customer Success and Account Management professional with 4.5+ years of experience in fostering client satisfaction and driving business growth. I have a proven track record in managing key accounts, engaging in strategic communications with C-level and other high level executives, delivering exceptional customer experiences, and optimizing revenue streams. Leveraging strong interpersonal skills and a deep understanding of customer needs, I thrive in developing long-term partnerships that result in mutual success.Key Skills:Customer Relationship ManagementAccount ManagementCustomer SuccessClient OnboardingProduct Training and AdoptionBusiness DevelopmentClient RetentionData Analysis and ReportingExcellent Communication and Presentation SkillsPassionate about building meaningful relationships and committed to achieving client success, I am always eager to explore new opportunities and connect with professionals in the industry.
Current workplace
Tharani Sakthivel's current company
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Draup
5 roles
Tharani Sakthivel work experience
A career timeline built from the work history available for this profile.
Account Manager
Nov 2022 - Jul 2024
Product Support Specialist (Contract)
Cultivate and nurture relationships with a portfolio of strategic clients, ensuring their ongoing success and satisfaction.Collaborate cross-functionally with product and support teams to identify opportunities for upselling and expanding client accountsProvide consultative guidance to clients on product features, best practices, and industry trends to maximize their business outcomes.Analyze client data, track key performance metrics, and deliver regular reports to showcase value and identify areas for improvement.
Sep 2021 - Oct 2022
Customer Relationship Manager
Managed a diverse portfolio of high-value accounts, consistently exceeding quarterly revenue targets.Conducted strategic account planning sessions to identify growth opportunities and align business objectives.Developed and executed account development strategies, including upselling, cross-selling, and contract renewals.Resolved customer inquiries, complaints, and escalations promptly and effectively, ensuring customer satisfaction and retention.Collaborated with the marketing team to create targeted campaigns and materials to drive client engagement and adoption.Develop and execute content strategies that align with the brand's goals, target audience, and marketing objectivesProduce engaging video scripts, storyboards, and shot lists, collaborating with production teams to bring concepts to life
Aug 2020 - Sep 2021
Senior Relationship Manager
Cultivate and manage a portfolio of high-net-worth individuals, providing comprehensive wealth management services.Conduct thorough financial needs assessments to understand clients' investment objectives, risk tolerance, and time horizons.Recommend and implement personalized investment strategies, including equities, mutual funds, and insurance products.Proactively monitor and review client portfolios, making strategic adjustments based on market trends and clients' changing circumstances.Provide timely market insights and investment recommendations to help clients make informed decisions.
Aug 2017 - Jan 2018
Team & coworkers
Colleagues at Draup
Other employees you can reach at draup.com. View company contacts for 264 employees →
MR
Mozhi R.
Colleague at DraupBengaluru, Karnataka, India
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SG
Sri Gowtham.R
Colleague at DraupBengaluru, Karnataka, India
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AG
Aditi Gorde
Colleague at DraupBengaluru, Karnataka, India
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RT
Raviteja Talluri
Colleague at DraupBengaluru, Karnataka, India
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AK
Abhishek Kumar Pandey
Colleague at DraupBengaluru, Karnataka, India
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DT
Devashish Trivedi
Colleague at DraupBengaluru, Karnataka, India
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SG
Saravanan Ganeshan
Colleague at DraupGreater Bengaluru Area, India
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KV
Kumar Vedavyas
Colleague at DraupBengaluru, Karnataka, India
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MD
Michael Denight
Colleague at DraupMiami, Florida, United States
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VM
Vinay Makin
Colleague at DraupMumbai, Maharashtra, India
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Mozhi R.
Colleague at DraupBengaluru, Karnataka, India
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SG
Sri Gowtham.R
Colleague at DraupBengaluru, Karnataka, India
View →
AG
Aditi Gorde
Colleague at DraupBengaluru, Karnataka, India
View →
RT
Raviteja Talluri
Colleague at DraupBengaluru, Karnataka, India
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AK
Abhishek Kumar Pandey
Colleague at DraupBengaluru, Karnataka, India
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DT
Devashish Trivedi
Colleague at DraupBengaluru, Karnataka, India
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SG
Saravanan Ganeshan
Colleague at DraupGreater Bengaluru Area, India
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KV
Kumar Vedavyas
Colleague at DraupBengaluru, Karnataka, India
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MD
Michael Denight
Colleague at DraupMiami, Florida, United States
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VM
Vinay Makin
Colleague at DraupMumbai, Maharashtra, India
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2 education records
Tharani Sakthivel education
Master Of Business Administration (M.B.A.), Marketing, Management Information Systems
Bachelor Of Technology (B.Tech.), Information Technology
FAQ
Frequently asked questions about Tharani Sakthivel
Quick answers generated from the profile data available on this page.
What company does Tharani Sakthivel work for?
Tharani Sakthivel works for Draup.
What is Tharani Sakthivel's role at Draup?
Tharani Sakthivel is listed as Customer Success Manager | Key Account Management Specialist | Certified Business Analyst (CBAP, ECBA) | Driving Client-Centric Solutions at Draup.
Where is Tharani Sakthivel based?
Tharani Sakthivel is based in Chennai, Tamil Nadu, India while working with Draup.
What companies has Tharani Sakthivel worked for?
Tharani Sakthivel has worked for Draup, Mookstr - Turning Data Into Stories, Smart Accountants, and Icici Securities.
Who are Tharani Sakthivel's colleagues at Draup?
Tharani Sakthivel's colleagues at Draup include Mozhi R., Sri Gowtham.R, Aditi Gorde, Raviteja Talluri, and Abhishek Kumar Pandey.
How can I contact Tharani Sakthivel?
You can use AeroLeads to view verified contact signals for Tharani Sakthivel at Draup, including work email, phone, and LinkedIn data when available.
What schools did Tharani Sakthivel attend?
Tharani Sakthivel holds Master Of Business Administration (M.B.A.), Marketing, Management Information Systems from Srm University.
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