Tharun Reddy Email & Phone Number

Service now Developer and Admin Worked on Several stories or requirements on incident management, problem management, change management, request management, knowledge management.Creating catalog items based on the requirement.Writing Catalog client scripts, Catalog UI policies.Developed record producers to create incidents as per business requirement.Involved in associating users to groups, roles and Delegate roles to group member.Have got chance to work on incidents and Service RequestsHave got experience on data cleanup activities using fix scripts and background scripts.Creating Notifications and adding the users for receiving the mails.Writing Business rules, client scripts, UI actions and UI policies based on the requirements.Writing Script includes and invoking them in Business rules and Client Scripts (Ajax).Provided access permission to users as per the Business requirements using Access control Lists.Monitoring the workflows on the daily basis