- Enjoyed the forensics of trying to figure out where customers or prospective customers are getting stuck.- Developed outstanding strategic relationships with internal, external partners and business teams in order to collaborate on product software development and business processes- Developed product roadmap for B2C & B2B projects by understanding market needs, customer pain points and competition.- Engaged partners including design and software engineering teams to provide… Show more - Enjoyed the forensics of trying to figure out where customers or prospective customers are getting stuck.- Developed outstanding strategic relationships with internal, external partners and business teams in order to collaborate on product software development and business processes- Developed product roadmap for B2C & B2B projects by understanding market needs, customer pain points and competition.- Engaged partners including design and software engineering teams to provide product definition and context to support an effective agile development process- Owned and collaborated products across teams (Digital Transformation, Technology, Digital Marketing, UI/UX) through requirement backlog, use cases, product design and launch.- Participation in and lead discussions with cross-functional teams including clients, domain experts, and application development, test, deployment, and support. Show less

- Used market research and in-depth knowledge of competitors and user pain points to define a vision and strategy for the health-care product.- Identified potential best sellers, mapped products to locations and demographics,employed consumer behaviour analytics & recommended user profiling and performance metrics to improve user engagement.- Exhibited sound product judgement, able to formulate product strategy and present clear measurable objectives that lead to achieve the business… Show more - Used market research and in-depth knowledge of competitors and user pain points to define a vision and strategy for the health-care product.- Identified potential best sellers, mapped products to locations and demographics,employed consumer behaviour analytics & recommended user profiling and performance metrics to improve user engagement.- Exhibited sound product judgement, able to formulate product strategy and present clear measurable objectives that lead to achieve the business goals.- Initiated analytics driven approach & digital marketing to improve operational efficiency, customer experience & recommended improvements. - Achieved 1 lakh downloads for an app and 4 lakh page views within just 30 days of a product re-launch. Increased revenue by 35% for a B2C portal.- Increased monthly active users from 13 % to 27 % by conducting user research to profile users.- Reported directly to the Vice-President and worked with marketing, sales team and customers to ensure a quality and user-friendly product. Show less

- Understood client requirements, acted as a SPOC for the entire project related to development & Maintenance.- Provided Automated Bug Creation System for Customer Found Issues.- Created product stories, prioritized and maintained product backlog, guided & participated in development through dev cycle for feature stories.- Driven product development from small features to entirely new products and was able to manage & set expectations internally and externally.- Good… Show more - Understood client requirements, acted as a SPOC for the entire project related to development & Maintenance.- Provided Automated Bug Creation System for Customer Found Issues.- Created product stories, prioritized and maintained product backlog, guided & participated in development through dev cycle for feature stories.- Driven product development from small features to entirely new products and was able to manage & set expectations internally and externally.- Good understanding of Agile Product Management methodologies and the tools of trade (eg. Jira) - Directly involved in solving the end-user issues & Involved in entire sdlc phases of the tool end to end. Acted as a blended executive by looking after development & testing issues as well.- Formulated a customer-centric and cost-optimised strategy to enhance customer engagement and reduce costs at customer touch points- Led discussions with the various stakeholders to improve process: Need gap analysis Show less

- To work with spirent ITest Tool and Identify issues & collaborate with the required stakeholders to get it resolved.- To build test-cases by adding response maps, actions, quick call libraries, session profiles, parameters, analysis rules.- To implement test suites, test case Editor, capturing manual sessions, executing tests, test reports and passing traffic.