Thatiane Freitas is a Account Manager | Client Success Manager | Digital Marketing Specialist | Team Leader. They is proficient in Francês and Espanhol. Colleagues describe them as "Thatiane is as valuable of a colleague as she is a friend. Her incredible capability of finding a bird’s-eye view in every challenge we faced as part of the same team made working with her a breeze, and a rewarding one." and "I have the pleasure of working with Thatiane, and I am constantly impressed by her dedication and her ability to share powerful insights that improve processes and deliveries. Her creativity stands out, as she always finds innovative ways to tackle challenges and solve problems. Thatiane is a true asset to any team!"
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Account ManagerStealth Manager - White Label Agency May 2024 - Dec 2024Flórida, Estados Unidos• Deliver marketing solutions to clients in the American market, adapting strategies to meet regional trends and consumer behavior.• Lead digital marketing strategy for clients, optimizing campaigns across social media, email, and ads.• Build and maintain client relationships, as the main contact for inquiries and project updates.• Collaborate with media buyers to execute ad campaigns and share performance insights with clients.• Address client concerns proactively, focusing on… Show more • Deliver marketing solutions to clients in the American market, adapting strategies to meet regional trends and consumer behavior.• Lead digital marketing strategy for clients, optimizing campaigns across social media, email, and ads.• Build and maintain client relationships, as the main contact for inquiries and project updates.• Collaborate with media buyers to execute ad campaigns and share performance insights with clients.• Address client concerns proactively, focusing on performance improvement and retention. Show less -
Project ManagerV4 Company Dec 2023 - May 2024São Paulo, Brazil• Lead strategic initiatives to drive the global expansion of the company, with a primary focus on the United States;• Collaborate with American partners and stakeholders to establish the brand presence;• Manage internal communication, coordinating requests for materials with designers, copywriters, and traffic managers. -
Social Media ManagerGriolladh Mar 2023 - Dec 2023Dublin, Condado De Dublin, Irlanda• Create strategic content for social media platforms.• Monitor and engage with followers and users on social media• Coordinate the launch of brand expansion campaigns around Ireland.• Create and schedule social media content across various platforms.• Track and analyze marketing data, including website traffic and social media engagement. -
Guest Service AssistantHoliday Inn Express Jan 2022 - Mar 2023Dublin, County Dublin, Ireland• Resolved guest complaints promptly and effectively, maintaining a guest satisfaction rate of 95% on TripAdvisor throughout the year.• Actively participated in cross-training initiatives, acquiring knowledge of various hotel departments and enhancing versatility.• Acted as a liaison between guests and other hotel departments, ensuring efficient communication and resolving guest requests promptly.• Assisted each guest providing exceptional customer service, making sure that none of… Show more • Resolved guest complaints promptly and effectively, maintaining a guest satisfaction rate of 95% on TripAdvisor throughout the year.• Actively participated in cross-training initiatives, acquiring knowledge of various hotel departments and enhancing versatility.• Acted as a liaison between guests and other hotel departments, ensuring efficient communication and resolving guest requests promptly.• Assisted each guest providing exceptional customer service, making sure that none of them left unsatisfied. Show less -
International Exchange StudentCultural Care Au Pair Sep 2019 - Sep 2021Chicago, Illinois, Estados Unidos• Attained fluency in English as a second language, enhancing communication skills and expanding global perspective.• Demonstrated adaptability to changes, flexibility and openness to new ideas and approaches in a dynamic manner.• Worked in a multicultural environment, effectively communicating and collaborating with individuals from diverse backgrounds and cultures.• Showcased excellent communication skills by effectively conveying ideas, instructions, and providing feedback in a… Show more • Attained fluency in English as a second language, enhancing communication skills and expanding global perspective.• Demonstrated adaptability to changes, flexibility and openness to new ideas and approaches in a dynamic manner.• Worked in a multicultural environment, effectively communicating and collaborating with individuals from diverse backgrounds and cultures.• Showcased excellent communication skills by effectively conveying ideas, instructions, and providing feedback in a language other than my native.• Enhanced problem-solving abilities by actively resolving day-to-day challenges and adapting to new and unfamiliar situations, promoting personal growth and self-reliance. Show less -
Marketing AssistantCarbel E-Commerce May 2018 - Jul 2019• Assisted EncantoDecor, a Startup e-Commerce company to achieve brand awareness and generate more leads.• Conducted keyword research and implemented SEO and SEM best practices, resulting in improved search engine rankings and increased website visibility.• Supported employee communications initiatives, including written communications, event coordination, and committee participation, fostering a positive and engaged company culture.• Generated reports outlining performance metrics… Show more • Assisted EncantoDecor, a Startup e-Commerce company to achieve brand awareness and generate more leads.• Conducted keyword research and implemented SEO and SEM best practices, resulting in improved search engine rankings and increased website visibility.• Supported employee communications initiatives, including written communications, event coordination, and committee participation, fostering a positive and engaged company culture.• Generated reports outlining performance metrics and KPIs, providing valuable insights to support decision-making and optimization strategies.• Conducted market research to identify trends and customer preferences, informing marketing strategies and product development.• Created excellent copywriting content, showcasing product knowledge. Show less -
Customer Service RepresentativePrefeitura Municipal De Duque De Caxias (Pmdc) Apr 2014 - Apr 2016• Develop internal communication strategies, such as preparing reports, announcements, spreadsheets, and official documents, to improve team information flow and notify about key updates and events within the Institute.• Maintain excellent interpersonal communication with the internal team, directors, the medical expertise department, social workers, and the Institute’s presidency, ensuring clear and efficient communication that fosters a collaborative and solution-focused work… Show more • Develop internal communication strategies, such as preparing reports, announcements, spreadsheets, and official documents, to improve team information flow and notify about key updates and events within the Institute.• Maintain excellent interpersonal communication with the internal team, directors, the medical expertise department, social workers, and the Institute’s presidency, ensuring clear and efficient communication that fosters a collaborative and solution-focused work environment.• Build strong relationships with customers, understanding their pain points and needs, and delivering effective solutions.• Acquire solid skills in management, data mapping, and data analysis. Show less -
Sales AssistantCia Marítima Usa Oct 2013 - Mar 2014Rio De Janeiro E Região, Brasil• Consistently met or exceeded sales targets, demonstrating strong salesmanship and goal-oriented mindset.• Built and maintained strong customer relationships, resulting in high customer satisfaction levels and repeat business.• Provided exceptional customer service, resolving inquiries and issues promptly, and fostering long-term customer loyalty.• Demonstrated strong product knowledge, effectively communicating product features and benefits to customers.• Implemented upselling… Show more • Consistently met or exceeded sales targets, demonstrating strong salesmanship and goal-oriented mindset.• Built and maintained strong customer relationships, resulting in high customer satisfaction levels and repeat business.• Provided exceptional customer service, resolving inquiries and issues promptly, and fostering long-term customer loyalty.• Demonstrated strong product knowledge, effectively communicating product features and benefits to customers.• Implemented upselling and cross-selling techniques, increasing average order value and maximizing sales opportunities. Show less
Thatiane Freitas Education Details
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Marketing -
Marketing/Marketing Management, General
Frequently Asked Questions about Thatiane Freitas
What is Thatiane Freitas's role at the current company?
Thatiane Freitas's current role is Account Manager | Client Success Manager | Digital Marketing Specialist | Team Leader.
What schools did Thatiane Freitas attend?
Thatiane Freitas attended Independent College, Pontifícia Universidade Católica Do Rio Grande Do Sul.
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