Thato Mashilo Email & Phone Number

As a Technical Support Consultant at Merchants, a leading provider of business internet solutions, I assist customers with various technical issues and inquiries via calls, chat, and email. I have a strong customer service background, with over six years of experience in call center and telemarketing roles, and a certification in English for International Communication from EF SET, Bookkeeping Certificate from ICBA and Studying Diploma in Law @UNISA. My core competencies include help desk support, communication, problem solving, and customer satisfaction. I am passionate about delivering high-quality service and resolving complex technical challenges. I am also eager to learn new skills and technologies, and to contribute to the growth and success of Merchants and its clients.