Developed and implemented an annual fund development plan, and evaluatedresults annually.Led and assisted in various fundraising initiatives including events and donorcampaigns.Researched potential funding sources and created an annual foundationproposal plan.Wrote grant proposals and reports, meeting all deadlines and guidelines.Created project budgets for grant proposals and assisted in the annual agencybudget creation.Tracked grants and donations, ensuring timely donor acknowledgment.Cultivated and sustained positive relationships with donors, coordinating withthe Executive Director and Board for donor events.Attended Development Committee, Finance Committee, and Board meetings.Served as Chair of the Development Committee, leading developmentinitiatives.Worked collaboratively with the Board of Directors and Executive Director onfundraising events and campaigns.Prepared and presented monthly reports to the Board of Directors.Collaborated on public relations projects, creating written materials, mediacampaigns, and social media initiatives.Delivered public presentations to funders and community members.Oversaw fundraising initiatives by community businesses and individuals.Trained and supervised volunteers and relevant staff in development activities.Maintained positive relationships with media, partner agencies, foundations,government agencies, and community members.Managed website and social media contracts.Supervised the Protect Our Children program as a trained facilitator forStewards of Children.Supervised the Community Engagement Specialist.Observed all agency policies and procedures.Maintained respectful relationships with other service agencies andcollaborated with CAC.Promoted the Children’s Advocacy Center positively to donors, clients,employees, volunteers, and the community.Encouraged teamwork and cooperation.Provided project management and oversight for grant-funded projects.

Results-driven Director of Operations with a track record of driving strategic partnerships and generating revenue growth. Strong expertise in identifying and capitalizing on business opportunities, crafting effective strategies, and building strong relationships with partners. Skilled in financial analysis, negotiation, and cross-functional collaboration. Committed to achieving organizational objectives and maximizing customer value.Lead a dynamic team as the Director of Operations for Paradigm Ecom & Digital Services, overseeing the strategic and operational aspects of the agency.Manage a portfolio of 12 diverse brands, driving their success in the ecommerce industry.Provide comprehensive services to support ecommerce brands, including web design, email design, project management, accounting, tax filing, ecommerce management, Amazon management, paid advertising management, order fulfillment, and tailored solutions.Actively establish and foster strong relationships with clients and vendors, ensuring effective collaboration and managing expectations.Collaborate closely with cross-functional teams to streamline operations, optimize processes, and drive efficiency in service delivery.Identify and implement innovative strategies to enhance client satisfaction, drive revenue growth, and achieve business objectives.Maintain a deep understanding of industry trends and best practices to continuously improve service offerings and stay ahead of the competition.Successfully execute projects within budget and timeline constraints, delivering high-quality results that exceed client expectations.Drive revenue growth by identifying upselling and cross-selling opportunities within the existing client base.Provide strategic guidance and recommendations to maximize clients' ecommerce performance.Resolve any issues or concerns raised by clients, demonstrating a strong commitment to customer satisfaction.

Developed and maintained robust vendor relationships, optimizing procurement processes and ensuring timely collaboration.Managed inventory levels and optimized stock availability through effective communication with the director of procurement.Implemented strategies to minimize losses by identifying and handling obsolete inventory and facilitating proper donation or exit channels.Ensured seamless communication and synchronization of systems, troubleshooting issues, and providing timely solutions.Led the creation and execution of discount sales initiatives to drive customer engagement and sales growth.Oversaw and managed all cycle counts and quarter-end inventory counts, ensuring accuracy and data integrity.Provided comprehensive reports for the Finance department, offering insights on inventory and financial performance.Implemented best practices for receiving products, optimizing efficiency and prioritizing workflows.Monitored and tracked shipments of products, ensuring timely updates and effective coordination.

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including line haul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues. Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone. Reviews, researches and/or enters data in various systems to support respective functional area. Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files.