Theresa Hull-Clarke Email & Phone Number

Oshawa, Ontario, Canada

21 Drew St, Oshawa On

Theresa effectively grasped exceptional prospecting skills by generating an extensive client base through aggressive marketing and personal referrals from satisfied buyers and sellers. She was accountable for managing and completing all Real Estate contracts, leasing documents and legal privacy documents - Excel in client development, public relations, customer follow-up. She successfully built the team to deliver the best customer experience for Real Estate clients consisting of Home Staging, Mortgage Brokers, Home Cleaners and Contractors.

Oshawa, Ontario, Canada

Whitby, Ontario, Canada

When a loved one is faced with the challenges of aging or a difficult illness, the whole family is affected. We understand how overwhelming it can feel to manage their evolving needs. Just when you think you’ve got their care planning complete, another hurdle throws your plan out the window. You shouldn’t have to figure it all out on your own. At Qualicare, we come alongside you as your local partner to help you find home care solutions that make the most sense for your family. Our 360° Approach is designed to truly provide a wide array of services and can include everything from managing everyday tasks, to simply providing company, or even researching solutions for your loved one’s biggest challenges.

Oshawa On

Theresa served as the Global Project Team Leader for managing multiple teams and projects through multiple time zones. She successfully collaborated with Marketing and Sales to create the Go-To Market strategy including developing and conducting training and knowledge sharing platforms. She effectively created OMNI platform solutions for Global delivery.

110 Athol St Whitby On L1N 3Y9

With stress such a large component of every adverse health situation, we believe that addressing your stress in every massage treatment will help better manage any health concern. We also hold our core belief that each person has in them the innate wisdom and power to change their physical and mental lives.We have added new techniques as our therapists are continually growing their own expertise. We now offer Graston technique and Dynamic Taping which is very good for our sports enthusiasts.

Oshawa Ontario

Manage and direct House League activities including over 275 players, parents, coaches and coaching staff. Obtain charitable donations by way of Fundraising and acquiring Sponsorships, Managing all schedules, planning season events, year end events, running an annual tournament consisting of 75 teams. Managing the finances for the House League division of the OGHA including the tournament. Ensuring all levels of discipline are applied for all Coaches, Players and Parents to ensure the safety of the players within the organization and ensure all required courses are taken by the Coaching staff and proper accreditations are received by the League prior to taking on a leadership role with any player or team.

Toronto, Canada Area

Bell Canada | 1999 To 2014* Associate Director – Enterprise-Mid Market Account Director (2008 – 2014)* Associate Director – Program Coordinator/Project Director (1998 – 2008)* Program Director – Information Technology Listing Management (1996 – 1998)* Manager/Program Coordinator – Service Provisioning (1986 – 1996)Associate Director – Enterprise-Mid Market Account ManagerTheresa successfully achieved the Sales targets on Hosted Contact Centre, SAAS, Professional Services, Day 2 services, Avaya and Cisco Contact Centre and multiple Contact Centre technologies while creating a high level of Customer Experience through a consultative Sales process. She effectively created the training schedules, timelines and modules for Sold and Implemented technologies.Theresa efficiently managed the RFP process including content building, proposal writing and editing and final pitch creation. She possesses a good experience in using and leading the implementation of enterprise solutions such as SAAS, CRM Salesforce and Siebel and multiple Cloud based solutions.

Toronto, Canada Area

Associate Director – Program Coordinator/Project ManagerTheresa successfully led the team of 60 team members across Ontario and Quebec to provide new technology solutions and training delivery. She efficiently created all the training documentation and modules and set training timeline schedules.Besides this, Theresa effectively led the team by successfully completing a 3M Global multi-site outsourcing project. She successfully implemented a Workforce Management solution (IEX) across two provinces and including 660 employees and managers. She served the role of Business Analyst with knowledge of Crystal, SQL and Access reporting tools.

Toronto, Canada Area

Program Manager – Information Technology Listing ManagementTheresa acted as the relationship liaison between all external parties ensuring implementation and compliance reporting was maintained and service level agreements were honored. She effectively created the Service Level Agreements between 3rd party vendors and Bell Canada. She successfully created data transfer code to establish daily updates to the new Listing program.

Toronto, Canada Area

Theresa successfully coached, mentored and led the team of 60 contact center employees to meet service levels exceed KPI’s. She effectively managed the Human Resource functions within a unionized environment of hiring, releasing, workforce management, labor relations, compensation and benefits and salary benchmarking.Theresa conceptualized a telecommunications strategy which integrated telephony, improved speed of answer, and agent productivity saving 75K annually with a single sign on program. She successfully delivered a Contact Centre Modernization Project resulting in savings of 125K. Besides this, Theresa performed the role of business Continuity Leader for Operations in Ontario and Quebec maintaining up to date security policies and procedures for all departments and completion of BCRP.

Executive Mba

Certification, Communication

Certification, Speaking To One Or One Thousand

Activities and Societies: 5 days of intense training learning how to remove the stress and fear of speaking in front of people to deliver.

Strategic Leadership And Communication

Activities and Societies: Learning to express a strategic vision for the organization, or a part of the organization, and to motivate.

Marketing Certification, Business Administration And Marketing Management

Degree, Graphics Arts

Ossgd, Marketing Management And Business Law

Certification, Communication And Public Speaking

Certification, Human Resource Generalist