Responsible for operations and business direction as well as customer satisfaction and product polish.Catalyst, a technology company providing IT delivery and business development services. As strategic partners, we architect, develop, deploy, and manage all the technology and business process needs of our partners. Our unique combination of FinTech experience, business acumen, and technical knowledge allows us to provide a full set of services with unparalleled business value to our partners.https://catalysttek.com/

Support customers in product integration and initiative launch efforts. Drive direction of product and platform growth. Aligning customer and end user needs with industry-leading technology and strategy.Lead quality assurance efforts across multiple companies, covering all aspects of financial technology including cloud hosting and management, application website, middleware, underwriting decision engine, credit agency communication, marketing platform, loan management system, payroll integration, and payment processing.

Focus on optimizing our existing product along with strategy for new product featuresCreate requirements that outline initiative objectives ensuring high level agreement with key stakeholdersPartner with Product Owners to ensure the implementation is seamlessCollaborate on voice of the customer feedback through customer satisfaction surveys, focus groups, and testimonialsMonitor key product metrics to assess performance and opportunitiesPartner on product strategy with Originations, Risk, Operations and MarketingCoordinate with Product Managers on roadmap items as well as potential new initiativesProvide research and recommendationsSupport Product Managers in assessment of product prioritiesBe a subject matter expert on the product to provide support across the organization

The Technical Lead coordinates a team’s technology capability to orchestrate effective solutions. The technical lead is a subject matter expert in the technology used to address business problems. The technical lead works closely with the software engineering team, infrastructure, QA, and product organization to move solutions from idea to market. He or she works closely with the architects to evaluate vendor systems, develop frameworks, and champion standards-based solutions. The lead works closely with the Director of Application Development to assign work, identify gaps, evaluate the performance of and mentor the development team, and promote a culture of trust and software engineering excellence.

Under the direct supervision of the Sr. Manager, Risk Systems, the QA Engineer is responsible for creating and maintaining test automation scripts within established coding standards and using efficient coding practices.Principal Duties and Responsibilities• Learn and understand the business and the functionality of its websites.• Write, maintain and execute automated test scripts using automation tools. • Develop, execute and maintain Load Testing Scripts • Work with manual testers to automate portions of projects to decrease time to market. • Developing test strategies for analyzing and improving test coverage• Implementing and expanding automation test coverage.• Developing and maintaining automation infrastructure and environment. • Find, report and follow up on defects found using automation using our defect tracking tool.

I was responsible for creating and executing manual test plans from requirements in the form of User Stories both with and without acceptance criteria. I attended and report status in daily standup meetings. I worked with developers and BAs in order to clarify requirements and functionality as we worked through iterations. I organized and ran requirements handoff meetings to clarify requirements as well as test case review meetings to validate testing coverage and methodology. In addition to manual testing, I creating from scratch an automated test suite using C# and Selenium in Visual Studio. The goal was to reduce the amount of manual regression testing required during each iteration.I was also responsible for updating an out of date set of regression tests. I updated approximately 300-400 test cases to help with uniformity, remove duplication, and updated out of date or incorrect steps. The end result was a set of around 100 test cases that accomplished more than the original coverage with similar or less work.

I utilized my experience and expertise to help clients deliver quality products across various environments and technologies.

As the leader of a group of 2-3 testers, I was responsible for the validation of fast-paced changes to an underwriting decision engine. I did evaluation of requirements, in the form of requirement documents as well as verbally communicated or emailed requirements, in order to determine their completeness and potential impacts on other related business areas. I did test planning and estimations for level of effort, in terms of both test duration and person-hours.I also maintained and updated various utilities that our team uses for testing. One example is an automation suite programmed in C# and using the Fitnesse automation tool that utilizes an archive of flat files to do regression testing. Another is a custom C# Windows app that reads XML template files, modifies those templates using user input and a config file that maps user input to various XPaths, and uploads the modified XML to a database used for testing purposes.I also created and maintained a SharePoint 2007 site to manage project intake and tracking. The site uses custom lists and tasks to collect project request data, prioritize projects by weighting various data points like profitability and business needs, and track project approvals and progress. The site uses a custom workflow, designed using SharePoint Designer 2007, which automatically creates and assigns tasks to obtain required input and updates project requesters of progress via email.

I helped create and maintain a framework and front-end tool used for automated testing. The framework, developed using C# and the Selenium library with Visual Studio 2008, provides an array of tests, each with standardized parameters entry and result output. The framework is designed to allow for ease of both the modification of tests and the creation of new tests. The front-end tool, developed using WPF and C# with Expression Blend 4 and Visual Studio 2010, allows the user to consume available tests and to create and modify test cases and test suites. Users can then export and import their work to provide easily repeatable smoke and regression tests.I also was tasked with the QA testing of various projects in order to determine not only if theproducts meet the proposed business requirements but also if those business requirements meet the business and end-user needs. I developed and maintained test cases and test plans in Target Process.I also maintained and used an automated testing suite written in C# utilizing Fitnesse. The goal of this automation is to exercise a decision engine by maintaining XML messages that are pushed onto MSMQ queues to be handled by BizTalk and the decision engine. The automation then finds corresponding response XML messages on separate queues, retrieves those messages, and parses them to compare contents against predetermined expected results.

GameStop created a new Kiosk to facilitate their customers’ shopping experience. I developed a methodology to assist in the deployment process of this new hardware and software to remote locations. I was in charge of tuning and monitoring the error reporting process as well as tracking those errors to a conclusion. I developed a tool using Microsoft Excel to track these errors and to report them on a daily and weekly basisAdditionally, I researched defects discovered in a production environment. I made recommendations for fixes to eliminate those bugs and sometimes developed the fixes and made updates in TFS. I created various custom applications using C# to aid testing as well as everyday business operation. I also developed an application to modify, create, and populate various types of resource files.

I led a team of 8 in performing user acceptance testing for multiple data reporting projects based on Cognos software. I was responsible for effort estimation before each project to determine scope and required resources. Throughout each project, I was in charge of work assignments as well as answering and directing questions from the team. I also assisted with status reporting and risk assessment during each project.Additionally, I worked as part of a group to develop and execute testing strategies, test plans, test conditions, and detailed test scripts based on assorted forms of requirement documents for multiple projects that involved the following technologies:o Mainframe Computingo Cognoso Microsoft Accesso Intergraph INetDispatchero Intergraph I/MobileTco IBM Maximo Asset ManagementIn order to test various report counts and calculations as well as graphical dashboards, I wrote, modified, and maintained Microsoft T-SQL queries and Oracle PL/SQL queries.I interfaced regularly with business users to obtain and clarify functional and technical requirements and with development teams to validate that requirements were valid and being met thoroughly and correctly.

I was responsible for locating property using a variety of information sources including address, several forms of legal description (Section, Township, Range or location relative to legal descriptions of other nearby property), and directions to the property. I used numerous resources to obtain this information including city and county GIS websites, relevant local sources (county sheriff, 911 office, post office, etc), and tax district offices. I then compared this gathered information against FEMA flood maps and made determinations as to whether and to what degree these properties lay within known flood plains. In scenarios where the property was close to or partially in a flood plain, I identified where physical structures were (or where they were going to be built) and identified the legal requirement for flood insurance or exemption thereof for those properties.