• Provided technical solutions and support to peers and professors• Managed daily incident requests efficiently through theRemedyforce IT service management tool• Optimized lab resources to reduce downtime and enhancefunctionality via Javascript/Python scripts• Conducted SCCM re-imaging for Windows and Mac laptops,deploying University software across all lab machines

• Partnered with Fidelity Investments to optimize wealthmanagement systems, leading to enhanced service delivery andheightened client satisfaction

• Successfully designed and patented the "Vortex" cyber simulationtool, enabling the emulation of cyber-attack behaviors on simulatednetworks and the evaluation of cyber wargaming scenarios usingMITRE data sources• Proficiently applied deep reinforcement learning techniques tooptimize exploit sequence determination

• Engineered software for various microservices, simulations,development tools, and supporting applications• Communicated daily communication with an Agile team tosynchronize software design and implementation efforts• Distinguished and rectified development issues and softwaredefects through rigorous code reviews• Executed comprehensive Layered and Regression Testing ondevelopment deliverables

• Performed daily routine quality assurance inspections of 8Residence Halls buildings for preventative maintenance• Managed daily work order requests through the University's workmanagement software• Worked closely with facilities management and outside vendors