Scott Phillips Email & Phone Number

San Francisco, California, United States

Austin, Texas, United States

-Administered bi-weekly payroll-Forecasted benefit deductions (including PTO, retirement) and presented findings to management-Assisted with processing Recreation refunds

• Received and processed payments for utility account deposits, permits, and monthly customer bills• Created and coordinated internal and external work orders and service requests• Updated and maintained recreation and utility customer accounts and databases• Serve as first point of contact for customers, via email, phone and in-person

• Managed the community center facility during evenings and weekends• Supervised Member Services, Sports and Fitness, and Programs staff during evenings and weekends• Trained and scheduled front desk staff• Assisted with planning, implementing, and monitoring events, programs, and rentals

• Collected and analyzed data on rock wall usage, and then presented findings to supervisors• Designed new method to track weight room usage• Designed a new gym schedule, which displayed real-time changes to scheduled gym activities and programs

• Delivered and processed inter- and intradepartmental contracts and checks• Transforming Texas Initiative Customer Relations Committee Member• Assisted with fan engagement videos• Acted as liaison between Athletics and vendors in the North End Zone