Scott Phillips Email & Phone Number

San Francisco, California, United States

Austin, Texas, United States

-Administered bi-weekly payroll-Forecasted benefit deductions (including PTO, retirement) and presented findings to management-Assisted with processing Recreation refunds

• Received and processed payments for utility account deposits, permits, and monthly customer bills
• Created and coordinated internal and external work orders and service requests
• Updated and maintained recreation and utility customer accounts and databases
• Serve as first point of contact for customers, via email, phone and in-person

• Managed the community center facility during evenings and weekends
• Supervised Member Services, Sports and Fitness, and Programs staff during evenings and weekends
• Trained and scheduled front desk staff
• Assisted with planning, implementing, and monitoring events, programs, and rentals

• Collected and analyzed data on rock wall usage, and then presented findings to supervisors
• Designed new method to track weight room usage
• Designed a new gym schedule, which displayed real-time changes to scheduled gym activities and programs

• Delivered and processed inter- and intradepartmental contracts and checks
• Transforming Texas Initiative Customer Relations Committee Member
• Assisted with fan engagement videos
• Acted as liaison between Athletics and vendors in the North End Zone