Lead - Strategy (Service)
CurrentDeveloping a strategic plan, setting objectives, crafting tactics to achieve those objectives, implementing, and executing the tactics, and evaluating and measuring performance.
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@kotak.com
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Aditya Mohan is listed as Strategy | Digital Transformation | Customer Servicing | Telecom | Banking | Customer Experience | Ex-EY | Ex-DBS Bank | Ex-Kotak811 at Tata Tele Business Services, a company with 2054 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a work email signal at kotak.com and a matched LinkedIn profile for Aditya Mohan.
Aditya Mohan previously worked as Lead - Strategy (Service) at Tata Tele Business Services and Associate Vice President - CX & Service Initiatives at Kotak811. Aditya Mohan holds Master Of Business Administration - Mba, Banking & Finance, A+ from Manipal Academy Of Higher Education.
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At Tata Tele Business Services, excellence in strategy development and execution marks my professional journey, where setting clear objectives and implementing precise tactics are the keystones of my role. With over eight years of experience in customer experience and service initiatives, my drive is toward creating impactful customer engagements and leading change management with a focus on stakeholder alignment.Previously, as an Associate Vice President at Kotak811, my mission was to enhance user satisfaction through meticulous service improvements and customer experience management. The skills honed there, along with my dedication to stakeholder engagement, now fuel my current strategic endeavors, always aiming for transformative outcomes in the telecom sector.
Listed skills include Leadership, Team Building, Organizational Reengineering, Powerpoint, and 46 others.
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Navi Mumbai, Maharashtra, India
Developing a strategic plan, setting objectives, crafting tactics to achieve those objectives, implementing, and executing the tactics, and evaluating and measuring performance.
Mumbai, Maharashtra, India
Work closely with businesses to create new value propositions and review existing propositions for improvement opportunitiesby creating a plan, implementing and testing the effectiveness across several measures including communication to the end customer
Mumbai
Work closely with businesses to create new value propositions and review existing propositions for improvement opportunitiesby creating a plan, implementing and testing the effectiveness across several measures including communication to the end customer
Mumbai, Maharashtra, India
Process Improvement, Project Implementation and Control, Customer Service Quality
Mumbai, Maharashtra, India
Process Improvements, Change Management, Service Quality Projects, Customer Attrition Control
Mumbai, Maharashtra, India
Process Improvement, Project Implementation and Control, Customer Service Quality
Chennai, Tamil Nadu, India
Relationship Management - Branch BankingBranch business analysis and business developmentCustomer Service Delivery
Chennai, Tamil Nadu, India
ING Vysya Bank - Anna Nagar Chennai BranchCustomer ServicingRetail Liability Operations - Branch BankingBranch business analysis and business developmentBranch services maintenance
Bengaluru, Karnataka, India
ING Vysya Bank - Selected from All India Level Entrance Examination and Selection ProcessBatch I of ING Young Bankers Program (IYBP)Post Graduate Diploma in Banking Operations and Finance from Manipal University
MBA Banking & Finance from Manipal Academy of Higher Education (Institution of Eminence & Deemed to be University) - Work Integrated.
Activities and Societies: Director International Service - Rotaract Club of Loyola College Chief Editor - Papyrus Club (Press Club of.
Activities and Societies: Quiz Society - The Hindu Business Line National Quiz Finalist Editorial Board - Involved in College Annual.
PG Diploma in Banking Operations
Six Sigma Green Belt Certification
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Aditya Mohan works for Tata Tele Business Services.
Aditya Mohan is listed as Strategy | Digital Transformation | Customer Servicing | Telecom | Banking | Customer Experience | Ex-EY | Ex-DBS Bank | Ex-Kotak811 at Tata Tele Business Services.
AeroLeads has found 1 work email signal at @kotak.com for Aditya Mohan at Tata Tele Business Services.
Aditya Mohan is based in Mumbai, Maharashtra, India while working with Tata Tele Business Services.
Aditya Mohan has worked for Tata Tele Business Services, Kotak811, Ey, Dbs Bank, and Yes Bank.
You can use AeroLeads to view verified contact signals for Aditya Mohan at Tata Tele Business Services, including work email, phone, and LinkedIn data when available.
Aditya Mohan holds Master Of Business Administration - Mba, Banking & Finance, A+ from Manipal Academy Of Higher Education.
Aditya Mohan is listed with skills including Leadership, Team Building, Organizational Reengineering, Powerpoint, Social Media, Banking, Public Speaking, and Data Science.
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