Alan Jackson Email & Phone Number

Dublin, County Dublin, Ireland

• Support the commercial growth and go-to-market of Fluent Commerce in order to achieve annual recurring revenue and company valuation targets.
• Grow, manage and lead the global Solution Engineering and Pre-Sales practice, containing functional, technical & innovation streams.
• Solve Commerce Orchestration challenges and provide solutions for clients in preparation for project implementation.
• Enhance the standard product offering into 'the art of the possible'.
• Engage with… Show more
• Engage with C-level project sponsors, project teams, investors, ISV & implementation partners.

Dublin, County Dublin, Ireland

Sydney

Sydney

Sydney

Sydney

• Provide omni-channel commerce consulting to prospects, partners and internal sales in the ANZ & APJ region.
• Carry out product demonstrations to project teams and executive audiences.
• Design and recommend individual business models to maximise benefit from hybris product suite.
• Collaborate on RFPs and other critical tender documentation with hybris sales experts.
• Accomplish individual cost-benefit analysis.
• Provide technical information and supervision to our partners… Show more

Dublin

• Integration product business owner.
• Requirements gathering.
• Design, build, test, deliver, document and support systems integration solutions for tier 1 global financial institutions.
• Lead multiple on-site client workshops throughout project life cycle.
• Internal and client training for in-house integration tool.
• Technical deployment, analysis, documentation and training of a Data Analytics tool.

Dublin

• Deliver technology and integration focused presentations to prospect client executives.
• Complete detailed RFI/RFP/RFT documentation to potential clients.
• Own, manage & troubleshoot product demo environments.
• Delivery of technical FSA approval.

Dublin

• Product Team Leader for the support of financial services solution throughout production and testing cycles.
• Issue capture, analysis, test and deployment of releases.
• Managed Services troubleshooting and support.
• On-site support during critical project phases and high priority client issues.
• Team member interviewing, mentoring, training, reviewing and career path development.
• 24/7/365 support rotation.

Dublin

• On-site and remote support for 50+ users at Elan HQ.
• Responsible for daily operations, troubleshooting & updates of AD, Blackberry Server & Handsets, Symantec Backups, IP Phones, Routing / Switching and Enterprise Servers.

Dublin

• Providing L2 internal specialist support for 100+ employees for escalated Google Analytics problems.
• Discovery & implementation of process changes.
• Reviewing customer advertising campaigns against company policies.

Msc, Management Of Is, Masters

• IS / IT Strategy. • Social Impact of IS. • Managing The Customer / Supplier Relationship. • Innovation & Entrepreneurship. • Research.

Leadership & Mgmt Modules

Numerous & intense multi-day modules covering: • Motivation. • Blending delegation, coaching, direction & supporting • Conflict.

Be, Computer Engineering, 2Nd Class Honours (2:1)

• Hardware, Software, OS. • Networks, Wireless Comms & Microwave Eng. • Encryption & Security. • Mathematics.

Dipee, Electronic Engineering, Distinction

• Circuits & Devices. • Signal Processing. • Wireless & Networking Comms. • Mathematics.

Certificates, Sound Engineering, Upper Merits

• Studio & Live Production. • Analog & Digital Equipment Training. • Music Theory.