Helping established business coaches and consultants to go from good to great and create breakthrough conversations with their clients and teams.

The first Certified 'They Ask, You Answer' coach based in the UK/EU. Since 2013 I have taught literally 100s of companies how to revolutionise their digital sales and marketing approach through better content, messaging, and department alignment. Along side Marcus Sheridan & Bob Ruffolo at IMPACT, I work with companies that have a true desire to achieve success with 'They Ask, You Answer' at their highest potential.I work with company leadership across both sales and marketing so we make the right decisions, we do the right things, in the right order, and we're not making the most common mistakes along the way.Over an 12-24 month period, my mission, along with my team of expert content, video and Hubspot coaches, is to get your company to a place where 'They Ask, You Answer' is integrated into the culture of your company, and you will never have to work with a marketing agency again. Our promise: - Increased traffic, leads, and sales - You will become the most trusted voice in your industry - You will never be dependent on a outside marketing agencyAlong with working closely with leadership, I will also work directly with your sales managers and sales reps to train and coach them to integrate 'They Ask You Answer' into their day to day work. This work, for many, has been transformational for both the company culture and their financial success.If you are ready to embrace 'They Ask, You Answer' at your company, go ahead and flick through the hand-picked articles I've linked to here in my LinkedIn profile...and when you're ready, drop me a message and share with me your vision for 'They Ask, You Answer' for your company.

It's our mission to change the way that organisations communicate forever.

Graduated from the University St Andrews, June 2013.Master of Arts (Honours) Business Management.

Managing the daily operations of a three star hotel and student residence.My job also including running the operations of an exclusive events location in the center of St Andrews.My main achievement as the Deputy Manager was motivating, developing and encouraging a team of 100+ to provide an excellent customer service. (Have a look on Trip Advisor for our most recent feedback, search for New Hall, St Andrews).I interact well with people, I am self motivated and I have a passionate work ethic and excellent communication skills. I have gained the respect of others by being honest and professional and I have proved that I have great integrity and patience. As a manager I enjoy developing individuals and teams and watching them grow to become successful, well organised and effective. I am driven by quality, clear structure and concrete processes as a foundation.My main goals as an operational manager are: -1. To drive decentralisation through empowerment; 2. To encourage and develop customer focus and flexibility through customer engagement and relationship building;3. To enhance performance through employee engagement.Specialties: Development of a customer focussed culture in the workplace. Planning and organising of resources, employee development, lean systems, maximisation of performance through use modern technology, social media, SEO.

Reorganisation of administration & paper processes; Increased clarity of procedures and policy; Implemented food safety policy & gained Eat Safe award; Responsible for monitoring costs, stock and achieving monthly/annual budget; Supervision of senior team members and Assistant Managers; Organising and planning of catering operation and other events.

An operational role, responsible to the Residence Manager through the Food & Beverage Manager. I would ensure that the catering department achieved daily objectives by supervising the team and assisting with forward planning and organising. Some of my duties included: -Stock control; Invoice payments; Organisation of staff and supervision; Staff training/Induction; Involvement in organising and supervising Weddings and Special Dinners; Purchasing of supplies according to stock levels and contract; Maintenance and service of equipment by contract; Staff salary payments.

We believe that the music scene in the local area can be developed through well organised events. Due to our involvement in music (as consumers and band members) we have seen many great events and many unsuccessful events and we believe that we can provide a consistently better event for everyone involved.Our main agenda is to build concrete relationships with all our stakeholders; - We will work closely with the venues as much as possible to ensure success for all parties; - We will work closely with the bands to develop trust in knowing that when CMSL™ host an event it will be well organised and provide the band with exposure; - We will provide the customers with a great live experience and a safe and secure environment to enjoy music.We intend to be very open and honest in our approach to business and look forward to developing the local music scene and working with everyone involved.We also have a lot of friends that take music seriously and we want to bring them along for the ride. You will see them featured throughout the website, and you will also see them at the shows.