Bimlesh Kumar

Bimlesh Kumar Email and Phone Number

Client Onboarding Coordinator at TELUS Digital (formerly TELUS International) | Ex-Teleperformance @ TELUS International India
toronto, ontario, canada
Bimlesh Kumar's Location
New Delhi, Delhi, India, India
About Bimlesh Kumar

Experienced professional with over 5 years of expertise in customer service and account management, transitioning seamlessly into client onboarding. Proven track record of building strong client relationships and streamlining processes to enhance client satisfaction. Excited to leverage skills and experience to drive success in client onboarding initiatives and contribute to organizational growth.

Bimlesh Kumar's Current Company Details
TELUS International India

Telus International India

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Client Onboarding Coordinator at TELUS Digital (formerly TELUS International) | Ex-Teleperformance
toronto, ontario, canada
Employees:
306
Bimlesh Kumar Work Experience Details
  • Telus International India
    Client Onboarding Coordinator
    Telus International India Dec 2023 - Present
    Gurugram, Haryana, India
    Client Onboarding Coordinator is responsible for activities specific to new customer set up, existing customer updates, and customer terminations on our Symphoni Case Management platform. Working closely with our Sales Teams, Customer Success Managers (CSMs), Implementation Managers and Billing Teams, Client Onboarding is key to facilitating a world-class customer onboarding experience, resulting in seamless service delivery of our TELUS Health offerings.- Manages multiple internal (and customer) requests on a daily basis with minimal supervision, including competing priorities- Promotes teamwork and collegiality in the work environment - Works independently with minimal supervision- Manages multiple requests/tasks simultaneously, prioritizing and managing activities specific to each customer and internal turnaround time guarantees- Assists with special projects and other tasks, as required- Upholds above average data integrity practices and consistent quality in all tasks performed- Provides backup support and/or training to other team members as required and/or requested
  • Telus International India
    Associate Account Service Representative
    Telus International India May 2021 - Nov 2023
    Gurugram, Haryana, India
  • Teleperformance
    Customer Service Representative
    Teleperformance Mar 2019 - May 2021
    Gurugram, Haryana, India

Bimlesh Kumar Education Details

Frequently Asked Questions about Bimlesh Kumar

What company does Bimlesh Kumar work for?

Bimlesh Kumar works for Telus International India

What is Bimlesh Kumar's role at the current company?

Bimlesh Kumar's current role is Client Onboarding Coordinator at TELUS Digital (formerly TELUS International) | Ex-Teleperformance.

What schools did Bimlesh Kumar attend?

Bimlesh Kumar attended Indira Gandhi National Open University.

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