Lynn Daniel

Lynn Daniel Email and Phone Number

CEO @ The Daniel Group | MBA, Customer Experience Expert @ The Daniel Group-Measure, Manage, and Improve CX
Lynn Daniel's Location
Charlotte Metro, United States, United States
Lynn Daniel's Contact Details

Lynn Daniel personal email

n/a
About Lynn Daniel

Our firm provides services to B-to-B companies that improve service quality and help retain customers. Our proven ExperienceConnect survey program is deployed by more than 75% of the Caterpillar dealers in North America, as well as at AGCO Corp., Daimler Trucks, North America, Okuma America, Thomas Bus, and Blue Bird Bus, among others. I am a results-oriented partner who enjoys working with clients who want to create more loyal customers. The Daniel Group was an honoree in the Inc. 5000 for 2012 and 2013, It was selected as a Fast 50 company by the Charlotte Business Journal in both 2010 and 2011.Specialties: Improving the B2B customer experience, developing strategies that improve customer retention, customer and employee surveys and research services designed to better understand competitors and identify ways to improve market share. Lynn Daniel is available for speaking engagements focused especially on the topic of improving the customer experience. *Caterpillar is a registered trademark of Caterpillar, Inc. Okuma Americas is a registered trademark of Okuma, Inc.

Lynn Daniel's Current Company Details
The Daniel Group-Measure, Manage, and Improve CX

The Daniel Group-Measure, Manage, And Improve Cx

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CEO @ The Daniel Group | MBA, Customer Experience Expert
Lynn Daniel Work Experience Details
  • The Daniel Group-Measure, Manage, And Improve Cx
    Chief Executive Officer
    The Daniel Group-Measure, Manage, And Improve Cx Sep 1989 - Present
    Charlotte, Nc, Us
    The Daniel Group helps B-to-B companies measure, manage, and improve customer experience. Our clients include Navistar, AGCO, Equipment Depot, and approximately 80% of the Caterpillar dealers in North America.
    View
  • The Daniel Group-Measure, Manage, And Improve Cx
    Chief Executive Officer
    The Daniel Group-Measure, Manage, And Improve Cx Jan 2021 - Sep 2023
    Charlotte, Nc, Us
    View
  • The Daniel Group-Measure, Manage, And Improve Cx
    President
    The Daniel Group-Measure, Manage, And Improve Cx Oct 1989 - Aug 2022
    Charlotte, Nc, Us
    My focus is helping b-to-b companies improve the experience for their customers. I am broadly knowledgeable in the customer service environment for construction equipment, transportation equipment, agricultural products, and material handling markets.
    View
  • Norelli & Company
    Vice President
    Norelli & Company Mar 1985 - Aug 1989
    Us
    Worked with this turnaround management company as a project manager and business developer.
    View
  • Rexham Corp., Packaging Machinery Division
    Planning Manager
    Rexham Corp., Packaging Machinery Division Jun 1980 - Feb 1985
    Served first as Assistant Director of Corporate Planning and later held a combined planning and product manager position for the machinery division. Successfully launched a new product for the machinery group.
  • Eli Lilly, Elanco Division
    Sales Manager
    Eli Lilly, Elanco Division Aug 1977 - Jun 1980
    Indianapolis, Indiana, Us
    Held sales positions in two different territories within Lilly.
    View

Lynn Daniel Skills

Management New Business Development Strategic Planning Customer Experience B2b Customer Service Sales Customer Retention Business Development Team Building Change Management Brand Loyalty Employee Engagement Account Management Budgets Customer Service Expert Customer Loyalty Change Mgt. Professional B To B Business Expert Innovation Sales Management Leadership Customer Satisfaction Team Leadership

Lynn Daniel Education Details

  • University Of Virginia Darden School Of Business
    University Of Virginia Darden School Of Business
    Business
  • North Carolina State University
    North Carolina State University
    Political Science

Frequently Asked Questions about Lynn Daniel

What company does Lynn Daniel work for?

Lynn Daniel works for The Daniel Group-Measure, Manage, And Improve Cx

What is Lynn Daniel's role at the current company?

Lynn Daniel's current role is CEO @ The Daniel Group | MBA, Customer Experience Expert.

What is Lynn Daniel's email address?

Lynn Daniel's email address is ly****@****oup.com

What is Lynn Daniel's direct phone number?

Lynn Daniel's direct phone number is +170474*****

What schools did Lynn Daniel attend?

Lynn Daniel attended University Of Virginia Darden School Of Business, North Carolina State University.

What are some of Lynn Daniel's interests?

Lynn Daniel has interest in Education, Children.

What skills is Lynn Daniel known for?

Lynn Daniel has skills like Management, New Business Development, Strategic Planning, Customer Experience, B2b, Customer Service, Sales, Customer Retention, Business Development, Team Building, Change Management, Brand Loyalty.

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