Doug Hanson Email & Phone Number

Anaheim, California, United States

Santa Ana, California, United States

- Dedicated to ensuring customer satisfaction by remaining accessible and friendly.- Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation.- Thorough knowledge of menu offerings, including gourmet food, spirits, and wine pairings.- Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders.- Success multitasking while remaining professional and courteous in fast-paced environments.

Irvine, California, United States

- Create a welcoming experience by authentically greeting, every guest every time.- Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate, and use them.- Attempt every return and follow register prompts, be empowered to make it right for the guest while following Targets policies and procedures.- Make it right for the guest by de-escalating any negative situations and recover the guest shopping experience while following Target’s policies and procedures.- Deliver easy and seamless service to all Order Pick Up, and Registry.- Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers)- Stock supplies during store open hours while being available for the guest.

- Develop effective communication platforms for clients and staff.- Inspire repeat-business from clients.- Assist with onboarding new accounts and creating new portal users. (May require some in-person trainings)- Conduct customer service workshops and presentations via webinars and at new hire orientations.- Monitor and measure client satisfaction.- Work directly with Sales representatives, Lab Care Specialists, and clients.- Manage timecards.- Liaise with different departments about client queries.- Offer advice to clients on services.- Capture client information.- Deal with client requests and troubleshoot problems.

Anaheim, California, United States

- Maintains day-to-day operations at the Disneyland parks by implementing important key values such as safety, courtesy, show and efficiency. - Works alongside multi-department teams to create unique guest experiences while maintaining a schedule & achieving new creative goals.

Orange, California

- Provided vigorous, one hour walk for several dogs simultaneously.- Created structured, consistent environment with proper consequences to ensure obedience.- Properly handled dog waste.

Orlando, Florida, United States

- Handled fast paced & changing situations in independent as well as team driven environments at the Walt Disney World Resort. - Performed in live shows & experiences for guests of all ages, utilizing creative storytelling, improvisation, and communication.

Ocean City, New Jersey, United States

- Drove sales goals by coordinating with management as necessary while handling cash & guest services in person & on the computer reservation system. - Completed all cleaning, stocking, & organization tasks in the assigned area.

Ocean City, New Jersey, United States

- Drafted & edited legal documents for real estate transactions including real estate contracts, easements, deeds, mortgages, & rights of entry. - Reviewed and edited appraisals, market studies, and research related damages. - Conducted legal discovery including interrogatories, request to produce documents, and request for admissions documents.

Bachelor Of Arts (B.A.), Theatre Performance

Wagner College’s Department of Theatre and Speech provides students with a strong liberal arts background combined with intensive training.

Comedic Improv

The Groundlings is an improvisation and sketch comedy theatre that has been entertaining LA audiences for over 40 years. They're.

Acting

The Michelle Danner Acting Studio recognizes that every actor is unique. We help students to develop their own “Golden Box” of techniques.

Method Acting

A graduate of the Strasberg Institute, Diane Christiansen was mentored by Academy Award nominee Sally Kirkland and the late Joseph.

Education record