Hema Selvaraj

Hema Selvaraj Email and Phone Number

Strategy Leader | BEng, MBA & DBA (current) | Retail, eCommerce, Consumer Products, Healthcare & Property | ex-Disney, Tesco, Samsung, Shark Ninja, Glanbia Performance Nutrition, Accenture, Grosvenor & Welbeck Health @ Janus Link
Hema Selvaraj's Location
London, England, United Kingdom, United Kingdom
Hema Selvaraj's Contact Details
About Hema Selvaraj

Dynamic, driven, and entrepreneurial strategy leader with 15+ years’ pan-European cross sector experience gained at industry leaders including Disney, Tesco, Samsung, Shark Ninja, Accenture, Glanbia, Grosvenor and Welbeck. Possess solid academic record with advanced analytical, presentation and organisation skills. Customer focussed, and data led with significant experience in developing new markets, new products and new propositions. Proven track record of leading high impact projects in complex, matrix global organisations. Highly collaborative with the gravitas and cultural awareness to influence professionals at all levels across teams and geographies to co-create business value. Academic Record: Doctor of Business Administration - International School of Management, France (current)  Master of Business Administration - Cranfield School of Management , UK Bachelor of Engineering (Computer Science) – University of Madras, India  Business Innovation & Entrepreneurship Certificate - Stanford University, USA  Six Sigma Green Belt & Black Belt - Tesco & Accenture, UK PRINCE2 - OGC, UKCore Competencies: Domain Expertise: ecommerce, retail, consumer products, healthcare, property  Analytics & Insight: Industry trends, market analysis, competitor benchmarking, consumer research & Internal BI  Finance & Strategy: Strategic planning, annual operating plan, budgets & forecasts, business modelling Project Management: Development roadmap, trackers, budget control, risk & issue management Operations: Target operating model, roles and accountabilities, process definition, KPIs, governance Marketing: Branding, PPC, SEO, social media, partnerships & CRM Technology: Web Technologies, Omniture, Google Analytics, advanced Excel & advanced Powerpoint

Hema Selvaraj's Current Company Details
Janus Link

Janus Link

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Strategy Leader | BEng, MBA & DBA (current) | Retail, eCommerce, Consumer Products, Healthcare & Property | ex-Disney, Tesco, Samsung, Shark Ninja, Glanbia Performance Nutrition, Accenture, Grosvenor & Welbeck Health
Hema Selvaraj Work Experience Details
  • Janus Link
    Interim Strategy Director
    Janus Link 2020 - Present
    London, United Kingdom
    Provide interim consultancy services to both start ups and established businesses to develop new propositions, business capabilities and drive fiscal growth. Core focus on strategy, planning, intelligence, business development and project management. Key assignments:- Strategic Planning Director, SharkNinja, GermanyDrive strategic development in the EMEA region for the Shark and Ninja brands with immediate focus on pan European transformation, sales acceleration, category diversification and high impact programme management. Remit covered B2B retailers, D2C ecommerce, online marketplaces and pure plays. - New Propositions Lead, Welbeck Health Partners, UKDesign, develop, launch and commercialise a digital, consumer facing preventative healthcareproposition in the UK and Italy. Remit included strategy, product, operating model, patient experience, resource model, commercial, marketing, and technology.- Consultant, Accenture, UKDelivered assets, research, thought leadership, frameworks, toolkits and blueprint on sustainability for future focussed organisations in the post COVID world to create the foundations of a new operating model practice within sustainability services.- Strategy Director, H3 Space, UKDefined the business proposition, unique selling point, global growth strategy, trading levers and cost components of an investor funded stealth mode SAAS start up in the design / 3D ecommerce space. Key deliverables include business plan, marketing strategy, strategic product roadmap and valuation pack.- Programme Manager, Skills for Care, UKProvide leadership and strategic direction on the 'Building Our Future' transformation programme aimed at the adult social care sector comprising of 18,000+ social care providers and 1.6 million workforce (circa 5% of the UK adult working population).
  • Amahli (Previously Hep Audrey)
    Founder & Ceo
    Amahli (Previously Hep Audrey) 2018 - 2021
    London, United Kingdom
    Ideate, develop, launch, and trade Amahli, a luxury jewellery brand focussed on spirituality and wellness that featured in prestigious publications such as Vogue, Vanity Fair and Class Brides. Responsible for all aspects of the business including branding, product design, buying, trade planning, creative, digital marketing, technology and finance. - Ran ecommerce stores on Shopify, Amazon, eBay and Etsy in addition to physical pop-up stores in prominent malls and high street destinations. - Attended the BAME focussed incubator run by Hatch enterprise (in collaboration with Google, eBay and Natwest).
  • Grosvenor Group
    Innovation Director
    Grosvenor Group 2019 - 2020
    London, United Kingdom
    Lead, champion and deliver innovation in the business; remit included retail, office and digital disruptions. Active member of the Culture Club focused on diversity and inclusion initiatives.- Create breakthrough solutions to address market opportunities and customer pain points - Define and implement the innovation strategy, ideas ecosystem and MVP approach to trial new concepts- Create a culture of innovation and foster entrepreneurial behaviours in the business- Deliver a diverse portfolio of trials including retail lease overhaul, influencer pop up store, retail rental models, mobile app for office workers, circular economy, robotics led recycling, hydroponic farming among others
  • Janus Link
    Interim Strategy Director
    Janus Link 2016 - 2019
    London, England, United Kingdom
    Provide digital consultancy services to both start ups and established businesses to drive growth and deliver step change in performance. Core focus on strategy, analytics, intelligence, business development and project management. Key assignments:- Strategy Director (mat cover), Glanbia Performance Nutrition, NetherlandsStrategic advisor to Global D2C President of Glanbia Performance Nutrition (mostly focussed on Body & Fit in Netherlands). Remit included strategic planning, global expansion, brand re-positioning, delivering best in class CX, new category launch and other special projects.- Senior Manager, Samsung Electronics, UKDrive growth on third party retailer and pureplay websites in Europe including Media Saturn Group, John Lewis, Amazon etc. Key focus areas included product merchandising, digital marketing, CRM and big data.- Consultant, MoveMeBack, UK/AfricaDeliver pricing strategy and hiring algorithms for Movemeback, a tech platform that facilitates executive recruitment of senior African origin resource who seek to return to Africa from the UK to transform the socio-economic outlook of the continent. - Strategy Director, Pupcart, IndiaDeliver the UK entry plan (go to market plan) for this leading Asian pet e-tailer seeking to expand beyond their core Indian market by unpacking the competitive landscape, brand positioning, price architecture, website functionality and consumer engagement.
  • The Disney Store
    Senior Manager - Disney Store Concessions
    The Disney Store 2015 - 2016
    London, United Kingdom
    Trade, develop and integrate the concessions business model in EMEA (currently Galeries Lafayette in France and Coin in Italy). Further, the remit was to develop and operate the bespoke Harrods business model (including the TDS concession store, Bibbidi Bobbidi Boutique, the Disney Café and several other initiatives) in the UK. 1) Oversee all aspects of the value chain including product range, trade plan, marketing, distribution, store operations, finance, IT etc (matrix management of functional teams)2) Develop iterations of the business model to enhance revenue potential and profitability along with the functional leads and market teams3) Lead commercial negotiations with the retail partners including pitching to potential partners in the region; own relationship with Harrods4) Develop the Disney brand ecosystem on the 4th floor at Harrods by managing the concession store, the Bibbidi Bobbidi Boutique, Disney Café and the Star Wars themed Propshop gallery; Also looked into 3D printing and instore product personalisation options5) Manage the ecommerce site relating to the Bibbidi Bobbidi Boutique and all the specialist 3rd party vendors 6) Standardise the concessions business for product range, trade plan, store design, visual merchandising, marketing etc to create business model blueprint and successfully integrate within the main chain business
  • The Disney Store
    Senior Manager - Business Planning & Development (Ecommerce)
    The Disney Store 2010 - 2015
    London, United Kingdom
    Develop the ecommerce business in the EMEA region - oversaw exponential growth in the 5 year timeline fuelled by new market launches, new business models, new products, omnichannel initiatives, partnerships and service enhancements. 1) Strategic Planning & Delivery – Lead the 5 year strategic plan along with the functional and market teams; led 5 cycles of the strategic plan2) New Business - Continually identify, evaluate and develop new business opportunities to create incremental value and diversify revenue mix- Online new market entry: Made the case for 6 international sites in FR, DE, ES, IT, SK & DK- New products: Created the roadmap for the extended Online dropship range- Omnichannel initiatives: Looked into Click and Collect, instore device, free instore returns, free instore wi-fi among other initiatives- New models: Evaluated Disney Party, pop up stores, online marketplace, virtual shopping walls 3) Project Management - Oversee the definition and delivery of the functional development plans and run with ground breaking ‘special’ projects- Delivered the first tranche of new market sites (FR and DE)- Worked on online exclusive range launch- Consolidated and codified ecommerce data requirements for the BI datawarehouse4) Analytics – Leverage internal datasets across the business to consolidate business insights for action. Including basket analytics, promotional analytics, site analytics, marketing analytics guest intelligence etc5) Insight – Track and share industry trends, competitor activity, innovations with the Exec team using various sources like Worldbank, Forrester, IMRG and eMarketer 6) Risks and Opportunities – Maintain the growth trajectory of the business and the overall health of the EMEA P & L- Led fulfilment review to recalibrate online shipping offer by country- Developed and executed a turnaround strategy for a challenging EU market - Worked on reducing contact centre cost
  • The Disney Store
    Senior Manager - Business Planning & Development (Special Projects)
    The Disney Store 2010 - 2015
    London, United Kingdom
    Support the Managing Director of the EMEA region with the thought leadership, planning and delivery of high profile, cross functional, cross Line of Business projects (as requested).1) Retail integration of Disney Life, the subscription based online content streaming service2) Consumer research to unlock guest behaviours and shopping preferences3) Business plan for developing Wholesale in the region4) Cross functional plan to expand reach of Boys franchises (Star Wars, Marvel, Planes, Cars etc)5) Potential routes to market in the emerging markets (mostly Middle Eastern countries)
  • Tesco Stores Ltd
    Operations Development Manager
    Tesco Stores Ltd 2006 - 2010
    Welwyn Garden City, Uk
    Deliver internal consulting as part of the industry leading Operations Development Team to develop the operational capabilities of the business, provide thought leadership on retail innovations and deliver operational efficiencies. 1) Tesco.com: Led the launch of a new online business for Tesco.com- Designed the operating model of the new business and fleshed out new capabilities - Developed team structures, accountabilities and post launch ways of working - Designed the Tesco steering wheel for the new business to measure and review business performance 2) Instore Operations: Lead cross functional projects to improve the instore operations and make them 'Better, Simpler, Cheaper'- Landed £10m of step change benefit for 2008/09 by performing cost base analysis, introducing new store routines and technological solutions- Projects included stock control routines, depot pre-sort, stock scheduling system, shelf capacity rounding, clothing security tagging at source, enhanced product packaging, dotcom pick from store stockroom etc- Performed programme co-ordination of all projects – delivered £44m annual benefits across all work streams3) Property: Support senior management with a major change programme to revamp the store maintenance process- Led the introduction of a market leading, web-based Asset Management system to all stores in the UK to improve the customer experience and enhance product availability- Delivered £5m of annual cost efficiencies by improving visibility of supplier costs and store asset performance - Established robust controls including SLAs for service delivery and metrics to measure performance of suppliers, internal engineers, call agents and the store-based assets
  • Sopra Steria
    Senior Software Engineer
    Sopra Steria 2000 - 2004
    India, Uk And Ireland
    Provide technical consultancy for a number of blue-chip clients primarily in the retail and insurance sectors in the UK and Ireland. Key clients included Tesco Stores, Norwich Union, Hybernian, EDF Energy among others. Core responsibilities were client engagement, business development, software development, team leadership and project management.

Hema Selvaraj Skills

E Commerce Strategy Crm Retail Analytics Change Management Strategic Planning Business Analysis Cross Functional Team Leadership Program Management Outsourcing Software Development Integration Business Case Process Improvement Business Case Development Kpi And Reporting Operating Model Design Analytics And Insight Operating Models Lean Six Sigma

Hema Selvaraj Education Details

Frequently Asked Questions about Hema Selvaraj

What company does Hema Selvaraj work for?

Hema Selvaraj works for Janus Link

What is Hema Selvaraj's role at the current company?

Hema Selvaraj's current role is Strategy Leader | BEng, MBA & DBA (current) | Retail, eCommerce, Consumer Products, Healthcare & Property | ex-Disney, Tesco, Samsung, Shark Ninja, Glanbia Performance Nutrition, Accenture, Grosvenor & Welbeck Health.

What is Hema Selvaraj's email address?

Hema Selvaraj's email address is he****@****ore.com

What is Hema Selvaraj's direct phone number?

Hema Selvaraj's direct phone number is 1 (800) 328*****

What schools did Hema Selvaraj attend?

Hema Selvaraj attended Stanford University, The International School Of Management (Ism), Cranfield School Of Management, University Of Madras.

What are some of Hema Selvaraj's interests?

Hema Selvaraj has interest in Reading Books, Children, Blogging, Badminton, Civil Rights And Social Action, Education, Poverty Alleviation, Music, Disaster And Humanitarian Relief, Health.

What skills is Hema Selvaraj known for?

Hema Selvaraj has skills like E Commerce, Strategy, Crm, Retail, Analytics, Change Management, Strategic Planning, Business Analysis, Cross Functional Team Leadership, Program Management, Outsourcing, Software Development.

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