- Supported service operations transformation for a large U.S.-based public healthcare provider- Facilitated workshops for portco CEOs of a MENA-based sovereign wealth fund- Supported both strategic planning and implementation for a growth transformation at a U.S.-based healthcare PE portfolio company- Developed strategy for a nonprofit to drive job growth initiatives in rural U.S. areas

- Conducted market research on SaaS products from competing firms to analyze against internal KPIs for strategic road mapping; created a standardized benchmark to reduce internal process time by 10% - Assessed the viability of an additional $1m investment in a product using design thinking workshops - Created a standardized product strategy process for all product teams within the firm

- Built an automated process to extract, clean, and visualize cost data from AWS and other sources using VBA, Excel, and PowerBI for automated analyses; led to a 200% increase in the frequency of cost analyses per year - Created standardized definitions of product functions across different teams- Analyzed product costs, volume, and revenue to identify problematic customers

- Launched the Managed Terrestrial Distribution product to transition an initial group of clients to fiber/broadband content delivery from satellite - Managed the status of the FCC-mandated satellite spectrum compression and transition using Salesforce; presented monthly and quarterly updates- Coordinated with content providers, multichannel video programming distributors, operations, and development for the FCC spectrum transition as well as the Managed Terrestrial Distribution product launch

- Analyzed Upkey data such as active users, school affiliation, and module progress to determine what types of students are most engaged to inform future marketing.- Researched Chicago inner-city public school budgets, operations, and student success rates to determine which would benefit most from the Upkey platform.- Presented final research to Upkey Executive Board to suggest future expansion strategy.

- Expanded canvassing efforts amidst the pandemic, with over 100 voter calls a day and volunteer recruitment.

- Secured donations as VP from organizations such as iHeartRadio/Q102 Philly and GIANT Foods to further support our mission of helping the homeless population of Camden, NJ.- Planned volunteer drives to benefit the local soup kitchen.

- Managed multiple Facebook social pages with millions of combined followers. Mainly focused on targeting tactics to entice users to visit the website to generate more advertising revenue. - Revenue generation through commercials and advertisements placed before videos and within other elements of the website.

- Curated specific content for the website and the various social media communication channels. - Main focus was to provide content that users would likely share to their own Facebook pages to broaden the site's reach within social circles