Jake Taylor Email & Phone Number

Denver, Co, Us

Louisville, Co, Us

Currently leading a talented team of product designers dedicated to shaping our cutting-edge global IT Security platform.

Louisville, Co, Us

Louisville, Co, Us

Miami, Fl, Us

San Francisco, Ca, Us

Stamford, Ct, Us

- As Design Lead, I led a team to transform legacy software and develop innovative SaaS offerings in the global Customer Engagement Solutions suite. I spearheaded the creation of two groundbreaking products: a Chatbot Deployment Application and a Customer Communications Management Platform.- I led the design and strategy for the above-mentioned applications, from initial internal discussions to successful product launches. This involved market-fit research, concept generation, iterative testing, and creating high-fidelity designs.- Responsible for crafting and delivering quarterly strategic plans to C-suite leadership, outlining key progress milestones and providing regular project updates.

Stamford, Ct, Us

Stamford, Ct, Us

Hartford, Connecticut, Us

Collaborating with a team of talented UX consultants, I played a key role in the redesign of Aetna's open enrollment customer portal. Throughout this project, I actively engaged with Aetna's internal user groups to conduct thorough research, and collaborated closely with the development teams to ensure the seamless implementation of high-fidelity designs.I crafted wireframes based on research findings and invaluable stakeholder feedback. Adhering to Aetna's brand guidelines, I then brought the designs to life, delivering visually appealing interfaces for web, iOS, and Android platforms.

Usa, Us

I worked with Deloitte’s large cross-functional team consisting of engagement managers, subject matter experts, visual and UX designers to re-imagine the state of Kentucky’s healthcare application.

Denver, Co, Us

As a Senior UX Designer, I played a pivotal role in defining layout, interaction, and navigation solutions for a health and wellness platform. Additionally, I developed comprehensive categorization and taxonomy systems to ensure consistency and ease of use throughout the platform.Working in close collaboration with audience development, editorial, and production teams, I led efforts to conceptualize and implement new content asset types/form factors and templates. These initiatives were specifically designed to elevate the content experience and drive greater audience engagement.By incorporating user-centered design principles and leveraging insights from various stakeholders, we successfully delivered a platform that not only provided valuable health and wellness resources but also captivated and retained our target audience.

Columbia, Md, Us

Leveraging Merkle’s CRM technology, I was responsible for creating concepts focused on integrating all client user’s channels to create a compelling, consistent, and connected content journey for the user; rethinking content taxonomy, information architecture, and cross-linking strategy across desktopand mobile experiences.

Langley, Berkshire, Gb

I worked closely with development leads, senior stakeholders, and product owners to create new concepts or expand existing legacy features. Once approved, I would support the feature as it progressed through the software development lifecycle to ensure the functionality and UI was implemented to specification.

Nyon, Ch

• Collaborated with the Senior Vice Presidents of Product and Marketing to design Wireframes, Interactions, and Visual Designs for the Secure Vault Payments mobile app.• Developed and updated marketing collateral such as business cards, flyers, and trade show booth designs to support consumer adoption campaigns.• Conducted A/B testing on our Mobile App to optimize design effectiveness and engagement.

Centennial, Colorado, Us

Denver, Colorado, Us

Denver, Co, Us

London, Gb

Arlington, Virginia, Us