James Greer Email & Phone Number

Charlotte, Nc, Us

Charlotte, Nc, Us

Charlotte, North Carolina, United States

Oversee daily aircraft parking and gate assignments for American's second busiest hub, ensuring efficient gate utilization while maximizing operational capacity and enhancing customer experience.Collaborate with the Integrated Operations Center (IOC) and local managers to implement real-time tactical adjustments, minimizing disruptions from weather, mechanical delays, and other operational challenges.Lead a team of Turn Coordinators to streamline communication between ground crew, flight operations, and customer service teams, driving improvements in on-time performance and turnaround efficiency.Continuously analyze and improve current processes, introducing technological solutions to automate tasks and optimize gate planning operations.Ensure compliance with safety regulations and operational protocols, while balancing real-time decision-making under high-pressure situations to keep the hub running smoothly.

Charlotte, North Carolina, United States

Safely guided and marshaled inbound and outbound aircraft, ensuring smooth gate arrivals and departures while preventing damage to aircraft and equipment.Assisted with ground handling by loading and unloading passenger luggage and cargo in compliance with flight weight and balance requirements, contributing to operational efficiency and safety.Conducted thorough pre-flight and post-flight aircraft inspections, identifying and reporting any potential damage to prevent flight delays or safety hazards.Operated various ground service equipment, including pushback tugs, belt loaders, and bag tugs.Coordinated closely with the ramp and operations teams to ensure adherence to tight schedules, improving on-time departure rates.Certified in specialized tasks such as Lektro towbarless pushback operations and Widebody ramp operations.

Matthews Fsu - Matthews, Nc

Managed IT assets, troubleshooting and maintaining equipment to ensure seamless operations.Designed and implemented solutions that improved the employee and guest experience.Created training materials and provided IT reports to senior leadership, supporting informed decision-making.

Matthews Fsu - Matthews, Nc

Delivered high-quality customer service in a fast-paced environment by accurately taking orders, resolving customer inquiries, and ensuring a positive dining experience.Managed food preparation, including cooking, filleting, and frying, while strictly adhering to food safety and sanitation guidelines to ensure compliance with health regulations.Handled cash transactions and reconciled cash drawers to maintain accuracy and accountability.Trained and mentored new team members, promoting a positive and collaborative work environment by applying servant leadership principles.Developed multitasking and problem-solving skills to manage dynamic situations efficiently, contributing to smooth operations during peak hours.

Charlotte, North Carolina, United States

Operated deicing trucks and booms to safely remove winter contaminants from aircraft surfaces.Conducted post-deice and tactile checks to ensure compliance with safety standards.Communicated with crews and dispatch teams via radio to ensure operational efficiency.

Charlotte, North Carolina, United States

Safely marshaled and wing-walked Delta aircraft to and from gates, ensuring smooth coordination between ground operations and flight crews.Loaded and unloaded passenger baggage and cargo in line with weight and balance requirements, supporting on-time departures and efficient flight operations.Cleaned aircraft cabins to meet Delta’s cleanliness standards and TSA security protocols.Operated ground service equipment, including belt loaders, pushback tugs, and lavatory carts, ensuring smooth and safe operations.Assisted passengers and flight crews with luggage handling, providing a positive travel experience.

Charlotte, North Carolina, United States

Created custom digital content, including promotional videos and event coverage, for clients like schools, churches, and local organizations.Managed all stages of production, from filming to final edits, ensuring timely delivery and high-quality results.Worked directly with clients to understand their needs and deliver media that aligned with their goals.