Jessica Umeh Email & Phone Number

Austria

Austria

-Maintain, further develop and implement the already existing information security management system (ISMS).-Security questionnaires to support sales processes.-Implementation of Enterprise security software -Tracking security incidents.-Remotely deploying applications -Providing support during security audits.-Draw up information security policies, documentation, and reports.-Design and implement awareness training and workshops for staff members remotely.-Establish an onboarding and off-boarding process for team members that meets all security policies and standards.-Liaising with management and stakeholders to successfully implement the ISMS.

Lagos, Nigeria

-ISO 27001- Served as information security management systems manager for 3 years-Led a team to implement ISO 27001 and 2 successful surveillance audits.-Carrying out ISO 27001 awareness campaigns and trainings- Serve as intermediary between internal teams, product team and the software development team through the development of our aggregator product/platform.-Reviewing the designs and implementation of our aggregator product to enhance product features. -Testing features of our aggregator product/platform. -Managing accounts of various clients on our aggregator platform -Handling customer success for over 6 content partners.-Onboarding content partners, products and services on aggregator platform-Engaging with relevant stakeholders to support organizational change management.-Conducting Information security awareness and performing risk assessments.-Leading end user training, serving as first level support for the organization's ERP system.-Implementation of a dashboard to track and visualize business revenue-Support the project management department on organization wide projects

Ikoyi, Lagos

-IT vendor relationship management-IT policies communication, enforcement andMaintenance.-Implementation of Video and Voice Solutions.-Implementation of Service Desk tool and adoption-Network configurations across office locations-Managing, reporting and allocation of IT budget -Enterprise software management (G-suite, Slack, -Train employees on both software and hardware,troubleshoot, and provide technical support whenneeded.-Managing all IT assets (Hardware and Software)

Germany

Testing new product releases with technology teamManaging product knowledge baseImprove UI/UXSupport in Customer success

Ikeja, Lagos

Maintaining the computer networks of the Organization, providing technical support and ensuring the whole company runs smoothly while Monitoring and maintaining the company's computer systems, installs and configurations (hardware and software) and solving technical problems.NYSC (National Youth Service Corp)