Jonathan Slater Email & Phone Number

Lehi, Ut, Us

Lehi, Ut, Us

San Francisco, California, Us

Lehi, Utah, Us

• Designed and implemented multiple Kubernetes clusters both Locally and in AWS • Create and maintain Docker infrastructure as well as creating custom Docker images • Migrating existing deployments to Docker containers for deployment in Kubernetes • Designed and implemented EFK (Elasticsearch, FluentD, Kibana) stacks for Logging of application and infrastructure, as well as for PCI compliance • Designed and implemented with team Jenkins with Pipelines for CI/CD. • Integrated Packer to make and update images (both linux and windows) used for deployments as well as PCI compliance • Used Terraform as well as Cloudformation as part of infrastructure as code • Used Bash, Python, powershell, groovy for scripting as part of automation • Daily log audits for PCI compliance • Implement and maintain infrastructure both at AWS and GCP • Maintain RabbitMQ. • And implemented EFK (Elasticsearch, FluentD, Kibana) stacks for Logging of application and infrastructure, as well as for PCI • Track issues, tasks, and projects in Jira • Document systems, implementations, run-books, etc. in Confluence • Worked with team to implement systems and app monitoring with New Relic which sent alarms to VictorOps. • Participated in an on call rotation to provide 24x7 support for systems and application

Austin, Texas, Us

• Administered and maintain both internal and external systems for 24x7 SAAS system across multiple office locations in multiple states, as well as multiple data centers. • Designed and implemented multiple Kubernetes clusters in AWS both as custom implementations as wells as with Amazon EKS. • Create and maintain Docker infrastructure as well as creating custom Docker images • Implemented Jenkins with pipelines to build java app's, put them in docker image, tag and push images to Amazon ECS, update Kubernetes deployment of said apps. • Started implementation of Terraform • Used Bash, Python, Groovy, and Ginga for scripting as part of automation • Implement and maintain infrastructure both at AWS, and Rackspace dedicated and cloud • Maintain Kafka and apacheMQ • Implemented a Puppet management system to manage software application deployment for both Linux servers and Windows system • Implemented and maintained Salt Stack and Ansible for state and config management • OS's I worked with are Linux (CentOS, RHEL, Ubuntu, Oracle Linux), MacOSX, and Windows (server and workstation of all versions) • Experienced with VMWare Vsphere, Xen, AWS, Rackspace Cloud platforms • Worked with and maintained Oracle Database and Microsoft SQL Server. • Track issues, tasks, and projects in Jira • Document systems, implementations, run-books, etc. in Confluence • Worked with team to implement systems and app monitoring Nagios, NewRelic which was then moved to DataDog. All of which sent alarms to PagerDuty. • Participated in an on call rotation to provide 24x7 support for systems and application

• Provide support for products to Network Administrators Support software on Linux, Netware, Windows OS's • Support functions with GroupWise and Exchange Backup for IT when manager not available • Provide all levels of support for Beta projects- install, troubleshoot, test, and patch • Worked directly with Development for defects and enhancements • Reported directly to Project Management and Executive Team • Special projects like evaluating software and hardware from possible partner companies to see how they would tie in with our products, and reported findings to Project Management and Executive Team • Ran "proof of concept" projects Provided training for new engineers as well as current engineers on newly releasing software. • Was Team lead over support and partner teams in Europe • Became matter expert on products and escalation point for support advanced issues • Document and track tickets, issues, bugs, etc in Jira

• Provided Day to Day IT operations and support for multiple customers • Worked with customers to evaluate needs and then implementation • Upgraded multiple customer systems • Supported Windows (server and workstation), Linux, and Mac OS for multiple customers • Provided remote and on-site support • Implemented Wired and Wireless networking solutions for multiple customers • Built custom web server and cms implementations for multiple customers, then maintained those systems.

Fort Worth, Texas, Us

• Primary Technical Service Engineer for Utah, Idaho, New Mexico and El Paso • Secondary TSE for Arizona, Colorado, Nevada, Hawaii, Alaska • Provided remote and On-Site support for Omnicell Pharmacy and Medical Supply Cabinets • Troubleshoot and repair technical issues including electronic issues of circuit boards, solenoids, sensors as well as networking, computer systems, and operating system issues. • Help Sales staff with setting up demo's for perspective clients • Provide help and support for Engineers that were doing deployment of equipment at customer sites. • Troubleshoot and repair software and OS issues on Windows Platforms from Windows NT Server 3 up to 2003 R2 server and Windows XP. In addition to OS/2 • Create, Update and Track issues, equipment, etc in Seibel

• Tutoring adults and children in reading and math when needed. • Created the GED education program, and as taught it as well. • Created the Computer Literacy program, and as taught it as well. • Created evaluation procedures for the Lexia Computer Reading Evaluation and instruction programs at the center, and was also in charge of all data entries for the Center.

• Tutoring adults and children in reading and math when needed. • Created the GED education program, and as taught it as well. • Created the Computer Literacy program, and as taught it as well. • Created evaluation procedures for the Lexia Computer Reading Evaluation and instruction programs at the center, and was also in charge of all data entries for the Center.

Vevey, Ch

• Performed system maintenance and upgrades, including patches, service packs, hot fixes and new security configurations. • Verified continuity of computer and telephone system services for users through technical expertise, assistance and project coordination. • Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system. • Monitored stability of network and wireless services to deliver comprehensive stability. • Maintain and support IBM iSeries (AS/400) Windows NT based network with Cisco Catalyst routers and switches, Cisco Aironet Access Points and WLAN cards, IBM S/390 Mainframe, Visara Thin Clients and Citadel wireless terminals for inventory tracking. • Daily Backups and restores of NT network with Dell Power Vault tape backup systems using Veritas Backup Exec. • Basic Diagnostics and repair of Dell workstations • Created custom programs in Visual Basic and C++ for some administrative tasks • Web development SQL database administration and programming • OCTEL voicemail system and NEC PBX phone system configuration, backup and administration.

• Provide technical support for Microsoft Word 95/97/2000/XP on Microsoft Windows 9x/NT/ME/2000 • Responsible for maintaining a high customer satisfaction level, including call backs if needed, customer e- mails, frequent monitoring and customer surveys.

Built custom computers for customersRepaired customers’ systems (installed new hardware/software, ran diagnostics, and regular maintenance on PC systems and printers)Installed network cable and other network equipmentProvided customer phone supportResponsible for computer sales and parts inventory for systems as well as meeting repair/manufacturing deadlines.

Bscs, Computer Science

Semi-Coductor Technolgy