Led and mentored diverse teams of over 20 staff and 400 volunteers, fostering a culture of collaboration, accountability, and professional growth.Provided one-on-one coaching and support to individuals, focusing on personal and professional development and conflict resolution.Created and delivered engaging presentations and workshops, tailored to diverse audiences to inspire, educate, and motivate.Developed and implemented strategic initiatives to enhance community engagement and participation, resulting in increased membership and program attendance.

Initiated B2B sales efforts in Central Florida, establishing and growing relationships with corporate clients to expand market share and drive revenue growth.Created customized business and pricing proposals, aligning solutions with client goals and company objectives to secure new accounts.Maintained an organized pipeline of leads and opportunities, ensuring timely follow-ups and efficient management of sales cycles.Collaborated with internal teams to refine offerings and ensure client satisfaction, supporting long-term partnerships and repeat business.

Provided guidance and support to store managers, assisting with daily operations such as resolving employee relations matters, optimizing merchandising strategies, and teaching effective sales techniques.Conducted store audits across the district, evaluating visual merchandising, operational efficiency, and adherence to safety standards to ensure compliance and excellence.Managed a high-performing store as part of the District Team Leader program, balancing day-to-day operations while supporting district-wide initiatives.Collaborated with the District Manager to execute key initiatives, including opening, resetting, relocating, and closing stores, while training and onboarding new store managers.