Marisa Silva, The Lucky Pm Email & Phone Number

Leiria, Pt

Windsor, Berkshire, Reino Unido

- Directed numerous PPM consulting projects (e.g. maturity assessments, PM methods, Benefits Realisation Management frameworks, Project Delivery Assurance frameworks, etc.) from inception to execution, driving enhanced efficiency and profitability for clients across various industries (local & central government, higher education, nuclear, construction, NHS, etc.)- Led cross-functional teams in the design, development, and implementation of tailored PPM solutions (e.g. MS Project, Project Server, Project Online, Project for the Web, SharePoint, PowerPlatform, Power BI) , aligning with clients' strategic objectives and organisational culture.- Delivered and tailored engaging Project Management training sessions, equipping teams with essential tools and methodologies to optimise project performance and achieve business goals.- Developed ground-breaking training courses and concepts in the industry, such as the APM-accredited PMO Practitioner, PMO Leader, or Assurance Practitioner courses.- Advised senior stakeholders on best practices in PPM, facilitating informed decision-making processes and fostering a culture of continuous improvement.- Played a pivotal role in change management initiatives, ensuring seamless transitions during PPM tool adoption and process integration phases.

Oxford, United Kingdom

- Built and maintained professional Project and Programme Management expertise within Group IT.- Represented Group IT, as a PPM specialist, in the development on an integrated Delivery Approach to the management of projects at OUP.- Supported the PMO, serving as a central hub for project governance, documentation, and reporting in Group IT, ensuring alignment with OUP's objectives.- Provided comprehensive project coordination and support, including scheduling meetings, tracking action items, and facilitating communication between project teams and stakeholders.- Delivered specialist training in scheduling and estimating with Microsoft Project.- Run quality assurance on key project artifacts, such as Business Cases, PIDs, project schedules, etc.- Developed and implemented standardised Project Management processes and templates, using SharePoint and Project Server to drive efficiency and consistency across projects.- Assisted in risk and knowledge management across projects, facilitating risk identification and lessons learned workshops. - Developed several innovative services, such as a PMO Start-up service, a Sponsor training course, or an Assurance Framework.- Generated insightful report packs (ah, the lovely month-end!) and dashboards to provide stakeholders with visibility into project status, key performance indicators, and resource utilisation.

London, United Kingdom

* Management of operations and delivery of projects in the UK* Defining and tracking of the company’s business plan and P&L* Exploration of business opportunities and strategic partnerships* Recruitment, selection and development of the team in the UK

Lisbon

* Set up the PMO from scratch, managing the PMO Officers, defining the PMO Governance Model, Roadmap and Methodology, and documenting all the project procedures of the company* Ensure standards prescribed by the PMO are adopted and adhered to* Provide a strategic portfolio overview of all programmes, projects, risks, and interdependencies* Maintain and evolve the company PPM tool (MS Project Server) and PPM dashboard* Support, coach and train the Project Managers pool

Lisbon Area, Portugal

Project Management support in a top priority and strategic international project at a major Portuguese credit institution.

Lisbon Area, Portugal

Responsible for managing the PMO team, promoting best practices and driving improvement across processes, tools, and people's capabilities, developing Project Management methodology, providing executive reporting on projects performance as well as providing training and coaching to Project Managers. PMO was part of the ExCo Team, being involved in general major decisions regarding the company's strategy.

Lisbon Area, Portugal

Being promoted to Manager for the PM Competency Center, I was focused on the quality assurance and quality control of training delivery and lifecycle, from planning to post-delivery review, and bringing my expertise into courseware development (including PM Fundamentals and PMP Training courses) aligned with the PMI-REP guidelines and recognized best practices among the Project Management educational field.

Lisbon Area, Portugal

Responsible for ensuring that quality standards were followed by all (+ 100 colleagues) and preparing the company for the ISO 9001:2008 certification, involving the definition of the corporate Quality Strategy, Policy, Objectives, and Procedures, and design and delivery of the Quality Management System in order to meet business and ISO requirements. QCO was part of the ExCo Team, being involved in general major decisions regarding the company's strategy.

Lisbon Area, Portugal

Project Management consulting in several Portuguese companies from banking, telco and services sectors: PMO design and setup, development of governance models, adoption and promotion of Project Management methodologies, project monitoring and control applying Earned Value Management (EVM), OPM3 assessments, implementation and customization of PPM tools, and Project Management advisory and coaching.Extensive training experience in PM Fundamentals, PMP preparation, MS Project, and MS Project Server training courses.

Reporting to the PMO Manager, my responsibilities included promote innovation, development and quality assurance on delivey, project audits, research and development on project management trends and best practices, ensuring PMO operation and coaching to Project Managers and support the HRM processes of the PM Competency Center.

Lisbon Area, Portugal

Reporting to my team leader, my responsibilities involved contact customers in order to measure and improve their satisfaction, sell financial products and services, and create business opportunities.

Lisbon Area, Portugal

Reporting to the Marketing Director, some of my responsibilities included managing the Rackspot brand creation and its establishment; writing press releases, newsletters and website contents; preparing for and attendance at exhibitions; market research and administrative support.

Reporting to CFO, some of my responsibilities were: billing and invoicing; credit control/ collections; dealing with and resolving payment issues; building and maintaining customer relationships and provide administrative support.

Doctor Of Science (D.Sc), Project Management

Master Of Science (M.Sc), Strategic Management Of Projects, Distinction

Pgd, Foresight, Strategy And Innovation

Executive Course (Specialization), Competitive Intelligence

Bachelor'S Degree, Management