Chief Marketing Officer
Core Member of the executive leadership team, playing an active role in the diligence and integration for multiple acquisitions, expanding the company's portfolio from 17 to 130+ locations since 2014. IGNITE Fitness Holdings (previously ECP-PF Holdings Group, both Private Equity owned companies), is one of the largest Planet Fitness franchisees, currently operating 130+ locations across the Unites States and Canada. I represented management through a successful recapitalization in 2017, and sale of the business in 2022.Additionally, I led the strategic direction, development, execution, and tracking of all multi-channel marketing and customer acquisition/retention activities, maximizing sustainable growth across US and CAN regions of the business.• Created and managed annual marketing budget of $25M+, leading to consistent annual growth of over 15%.• Collaborated with FP&A to build out proper marketing analytics and reporting, set key performance benchmarks and targets, define forecasts, build and refine analytics dashboards, and design ROAS roadmaps, allowing to scale marketing investment, improving marketing efficiency by 20%, and achieving company-wide strategic growth objectives.• Developed full-funnel lead-gen and CRM strategy, improving prospect conversion and increasing lifetime value of current customer, generating over $1M in new revenue per year.• Managed all agency partner strategies and direction, including media, creative, PR, and research, to deploy effective promotional and brand campaigns for both U.S. and CAN markets.• Franchise Marketing Committee: Elected by fellow franchisees to represent franchisee base in collaborating with franchisor and providing input, advice, and support on all aspects of national brand marketing, advertising, brand consistency, and member experience. Served three two-year terms.