Thembeka Mbatha Email and Phone Number

Filling DocumentsLiaising and working with clients and suppliers.Maintaining and updating new rosters for truck drivers.Entering data into specialized software.Prepare shipping documents (like invoices, purchase orders, and bills of lading)Provide information to customers about status of their orders.Track orders to ensure timely deliveries.Book keeping.

Answer incoming calls and respond to customer’s emails.Management and resolve customer complaints.Sell products and place customer orders in the computer system.Identify and escalate issues to supervisors.Provide product and service information to customers.Process orders, forms and application.Route calls to appropriate resources.Document all call information according to standard operating procedures.Follow up customer calls where necessary.Upsell products and services.Complete call logs and reports.

Scan and photocopy documents including client files, correspondence and company records.Typing new documents.Maintain Digital and Physical filesSecure documents and files.Check documents for accuracy.