Michael Curley Email & Phone Number

Flowery Branch, Georgia, United States

Summerville, Sc

Michael Curley Photography specializes in on site family portraits. We are also equipped to handle on site studio set ups, commercial work, weddings and senior portraits.

Chattanooga, Tennessee

Charleston, South Carolina Area

Charleston, South Carolina Area

I am currently the Dual Operations and Food and Beverage Manager for two of Charlestons finest boutique hotels. Directly responsible for the food and beverage program for both hotels and directly overseeing nine additional departments.

Charleston, South Carolina Area

Operations Manager for two boutique properties in the Charlestowne Hotels portfolio. Part of the Spectator Hotel opening team and French Quarter Inn operations team. Oversees the day to day operation of two of Charlestons most prestigious hotels. Rated number 1 on trip advisor for the Charleston area and one of USA Today's 10 best new hotels.

Plans itinerary/activities and reservations in advance for all arriving members.Responds to communications from members, the Company, and its affiliates, within 24 hours of delivery.Handles and facilitates pre-arrival grocery requests and site delivery (as requested by members) to ensure member requests are met. Before every guest's arrival, the Concierge will visit the residence and ensure everything is in conditions according to the rules and regulations of Exclusive Resorts. Readily available to guests (via cell phone and land line) for all member travel needs. Provides orientation to the residence(s) and services for members upon arrival at residence(s). Provides professional and courteous service to members related to their use of the property and enjoyment of surrounding attractions.Availability on a 7-day per week basis for members' in-residence service requests.Manages and coordinates Special Events for member requested Special Events. Conducts tours of homes and hotel grounds as a representative of Exclusive Resort.Responsible for 5 multi million dollar properties, including Furniture, fixtures, equipment.Liaises with local vendors for home projects.

Provide detailed personal guest services to guests, including arranging and booking all activities and making any special arrangements necessary prior to arrival. Provide formal but friendly butler services and assist guests in planning their stay while on property. Assist with guest folio of charges throughout their stay and co-ordinate checkout procedures.

Oversee food and beverage outlet physical plants, and equipmentLiaise with contractors and suppliers to achieve outlet standards

Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service. Maintain an awareness of all promotions and advertisements. Assist in floor moves, merchandising, display maintenance, and housekeeping Assist in processing and replenishing merchandise and monitoring floor stock. Aid customers in locating merchandise. Communicate customer requests to management. Assist in completing price changes within the department. Participate in year-end inventory and cycle counts. Assist in ringing up sales at registers and/or bagging merchandise. Any other tasks as assigned from time to time by any manager.

Specialized in American cuisine, served lunch/dinner offerings seven days a week; accommodated up to 156 guests and managed 42 associates.Orchestrated recipe/ menu implementation based upon concept trends/guest preferences.Sourced vendors and negotiated inventory costs.Created, developed and implemented all formalized operational systems and procedures including, checklists, job descriptions and incentive programs.

Configured server station charts to assure high degree of cost-efficient customer service; focused on customer problem-identification and resolution.Created, developed and implemented all formalized operational systems and procedures including server/bartender flow charts, checklists, and associate job description.Directed 12 associates in lounge operations for full service theme restaurant seating 156 guests and generating 1.6 million dollars in annual salesEmphasis on inventory control and business development, generated $35,000 monthly in sales.

Education record

Activities and Societies: Sigma Alpha Epsilon

Education record