Head Of Customer Engagement
CurrentResponsible continued development of Esri Ireland’s customer engagement principles and processes, focused on delivering a consistent experience for our customers across all parts of the business
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@esri-ireland.ie
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Michael Byrne is listed as Head of Customer Engagement at Esri Ireland, a company with 76 employees, based in Ireland, Ireland, Ireland. AeroLeads shows a work email signal at esri-ireland.ie and a matched LinkedIn profile for Michael Byrne.
Michael Byrne previously worked as Market Engagement Manager at Esri Ireland and Account Executive at Esri Ireland. Michael Byrne holds Emcc Global Individual Accreditation, Coaching & Mentoring from Emcc.
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I want to make the world a better place now, for my children, and for those that follow after me. I believe that by helping to understand where things happen, and analyzing why - utilizing the science of where and the science of human behaviour - I can make that goal a reality.Along my career journey I've been: a librarian; a geologist; a GIS manager and professional; a programmer; a programme manager; a trainer; a customer operations manager; a database manager; a content manager; head of professional services; and a customer experience professional.Along the way, I have built mutual and rewarding win-win relationships with fantastic people.I also cycle for fun and charity (member of Ratoath Wheelers), try new things out (latest fad = drumming, badly), love comedy (I was there for Monty Python's last run), and lose myself in Podcasts (Marc Maron, Roman Mars, and many more) and music (I’ll give most things a listen but Springsteen is my anchor).If we’ve met, in the real or digital world, contact me so we can help make our world a better place!
Listed skills include Gis, Esri, Project Management, Arcgis, and 18 others.
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Dublin City, County Dublin, Ireland
Responsible continued development of Esri Ireland’s customer engagement principles and processes, focused on delivering a consistent experience for our customers across all parts of the business
Dublin, Ireland
I am responsible for the management of a number of key accounts, and for the development of the GIS market more broadly. This will be achieved by a focus on ensuring that current and future customers of Esri Ireland understand the powerful business, environmental and social benefits of geographic information such that it becomes an indispensable part of.
Dublin, Ireland
I am responsible for customer engagement and business development for a number of key accounts at Esri Ireland, whilst acting as a champion for customer experience as people work with us on their journey to success. I am also a member of our leadership team helping to drive market development and thought leadership.
Oversaw the development of customer service ethos at Esri Ireland
Responsible for the profit and loss of the Professional Services team at Esri Ireland
I ran the data collection and data quality unit for Mapflow - the content produced was used in the mapping solutions offered at the time
Ran the data collection teams, involved in sales and marketing for GeoDirectory
Geologist, GIS Expert
Other employees you can reach at esri-ireland.ie. View company contacts for 76 employees →
Caroline Cochrane
Colleague at Esri IrelandBelfast Metropolitan Area, United Kingdom
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DD
Darragh Duffy
Colleague at Esri IrelandCounty Monaghan, Ireland, Ireland
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Katrina Morgan
Colleague at Esri IrelandBelfast Metropolitan Area, United Kingdom
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Rebecca Dempsey
Colleague at Esri IrelandDublin, County Dublin, Ireland, Ireland
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Andreea Buchila
Colleague at Esri IrelandIreland, Ireland
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JG
Jacqueline Gleeson
Colleague at Esri IrelandDublin, County Dublin, Ireland, Ireland
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Morgan Stewart
Colleague at Esri IrelandBelfast, Northern Ireland, United Kingdom, United Kingdom
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Tobi Ajayi
Colleague at Esri IrelandCounty Dublin, Ireland, Ireland
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Lays Negri
Colleague at Esri IrelandAmsterdam, North Holland, Netherlands, Netherlands
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Gavin Collins
Colleague at Esri IrelandBelfast Metropolitan Area, United Kingdom
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Conferring accreditation to practice as a coach/mentor at the level of Senior Practitioner. The EMCC Global Individual Accreditation (EIA.
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Michael Byrne works for Esri Ireland.
Michael Byrne is listed as Head of Customer Engagement at Esri Ireland.
AeroLeads has found 1 work email signal at @esri-ireland.ie for Michael Byrne at Esri Ireland.
Michael Byrne is based in Ireland, Ireland, Ireland while working with Esri Ireland.
Michael Byrne has worked for Esri Ireland, Mapflow, An Post, and Crowe Schaffalitzky Associates.
Michael Byrne's colleagues at Esri Ireland include Caroline Cochrane, Darragh Duffy, Katrina Morgan, Rebecca Dempsey, and Andreea Buchila.
You can use AeroLeads to view verified contact signals for Michael Byrne at Esri Ireland, including work email, phone, and LinkedIn data when available.
Michael Byrne holds Emcc Global Individual Accreditation, Coaching & Mentoring from Emcc.
Michael Byrne is listed with skills including Gis, Esri, Project Management, Arcgis, Spatial Analysis, Management, Spatial Databases, and Account Management.
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