Mihir Joshi Email & Phone Number

Saint Kilda, Vic, Au

Melbourne, Victoria, Australia

𝟏. 𝐒𝐚𝐥𝐞𝐬 & 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐏𝐥𝐚𝐧𝐧𝐢𝐧𝐠 (𝐒&𝐎𝐏):► Collaborated with sales and finance teams to drive the S&OP process.► Maintained and updated the 18-month forecast for the ANZ business, incorporating statistical forecasts and scheduled demand.►Ensured alignment of demand plans with business goals and market trends to optimize supply chain efficiency.𝟐. 𝐅𝐨𝐫𝐞𝐜𝐚𝐬𝐭𝐢𝐧𝐠 𝐚𝐧𝐝 𝐃𝐚𝐭𝐚 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬:► Analyzed historical sales trends and demand drivers to develop and validate statistical forecasting models.► Employed Machine Learning techniques such as SARIMAX, XGBoost, and Random Forest for demand forecasting, enhancing forecast accuracy.►Applied hyperparameter tuning and feature engineering to improve model performance.𝟑. 𝐅𝐨𝐫𝐞𝐜𝐚𝐬𝐭 𝐌𝐨𝐧𝐢𝐭𝐨𝐫𝐢𝐧𝐠 𝐚𝐧𝐝 𝐀𝐝𝐣𝐮𝐬𝐭𝐦𝐞𝐧𝐭:► Regularly monitored demand versus forecast to proactively identify issues and incorporate market intelligence.► Communicated stock constraints and demand prioritization to relevant stakeholders in collaboration with Supply & Inventory teams.►Adjusted forecasts to meet Pharmaceutical Benefits Scheme (PBS) requirements in Australia, reducing provisioning.𝟒. 𝐍𝐞𝐰 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 (𝐍𝐏𝐃) 𝐅𝐨𝐫𝐞𝐜𝐚𝐬𝐭𝐢𝐧𝐠:► Owned NPD forecasts, ensuring new launch factors were incorporated into the demand plan.► Collaborated with product development and marketing teams to align NPD forecasts with launch strategies.►Worked with finance teams to ensure accurate forecasts and contributed to effective budgeting and financial planning.

Melbourne, Victoria, Australia

𝟭. 𝗗𝗮𝘁𝗮-𝗗𝗿𝗶𝘃𝗲𝗻 𝗗𝗶𝘀𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝐌𝐚𝐜𝐡𝐢𝐧𝐞 𝐋𝐞𝐚𝐫𝐧𝐢𝐧𝐠 𝐅𝐨𝐫𝐞𝐜𝐚𝐬𝐭𝐢𝐧𝐠: ► Ensured precise and compliant distribution across all Australian states in alignment with Therapeutic Goods Administration (TGA) regulations.► Leveraged advanced data analysis techniques, including Machine Learning - ARIMA & SARIMA time series forecasting using Python.► Updated weekly volume forecasts for all wholesalers, resulting in improved distribution accuracy, cost savings, and enhanced customer satisfaction.𝟮. 𝗠𝗮𝘀𝘁𝗲𝗿 𝗗𝗮𝘁𝗮 𝗦𝘆𝘀𝘁𝗲𝗺 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁:► Spearheaded the creation of a comprehensive master data system for wholesalers, distribution centres, and storage types.► Established a centralized repository for crucial data, ensuring seamless accessibility and accuracy, well connected with SharePoint in Microsoft 365.► Streamlined processes and improved data accuracy, enhancing operational efficiency using Power BI & Power Automate.𝟯. 𝗟𝗲𝗮𝗱 𝗧𝗶𝗺𝗲 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻:► Identified lead time discrepancies between wholesalers and the 3PL.► Implemented effective solutions, resulting in reduced delays, cost savings, and improved customer service.► Implemented strategies to align lead times, promoting timely and cost-effective operations.𝟰. 𝗣𝗿𝗼𝗮𝗰𝘁𝗶𝘃𝗲 𝗦𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿 𝗖𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻 𝘄𝗶𝘁𝗵 𝗖𝗿𝗼𝘀𝘀-𝗙𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻:► Demonstrated effective communication by establishing consistent demand planning and ordering patterns with wholesalers.► Utilized strong interpersonal skills to anticipate future needs, especially related to promotional activities and new product launches, through collaborative interactions.► Employed problem-solving skills to align order amendments with specific wholesaler purchase orders, ensuring a seamless and efficient process.

𝟭. 𝗗𝗲𝗺𝗮𝗻𝗱 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀 𝗮𝗻𝗱 𝗙𝗼𝗿𝗲𝗰𝗮𝘀𝘁𝗶𝗻𝗴:► Analyzed order quantities, schedules, and inventory levels to cut back orders by 70%.► Utilized historical data, seasonality, and promotional insights to achieve a 93% accuracy rate in demand forecasting.𝟮. 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝗠𝗲𝘁𝗿𝗶𝗰𝘀 𝗮𝗻𝗱 𝗞𝗣𝗜𝘀:► Implemented critical KPIs, including Sales forecast accuracy, inventory precision, DIFOT (Delivery In Full, On Time), and Stock Turn.► Strengthened performance measurement and accountability for efficient operations.𝟯. 𝗗𝗮𝘁𝗮 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗤𝘂𝗮𝗹𝗶𝘁𝘆:► Maintained an impressive data accuracy standard by managing databases and ensuring data quality.► Supported accurate decision-making through meticulous data handling.𝟰. 𝗗𝗮𝘁𝗮 𝗩𝗶𝘀𝘂𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗥𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴:► Created tailored Excel documents for data collection.► Utilized Microsoft Power BI for clear and concise data visualization and reporting to engage stakeholders effectively.𝟱. 𝗘𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲 𝗧𝗲𝗮𝗺 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽:► Led and managed a team of 4 members, effectively steering the operational department toward its objectives.► Fostered collaboration and exhibited strong leadership skills.

►Identify potential clients through targeted prospecting, cold calling, and networking.►Completed daily cold calling and outreach to build a sales pipeline.►The delivered prepared sales pitch from the script and persuaded the potential customer to purchase the product.►Made average of 37 outbound and inbound calls per day.►Collaborated with team members to help expand marketing channels.►Maintained a complete database of files, contacts, and project materials through Microsoft.►Acquired 30 new customers and guided them throughout the enrollment process which tangibly increased the company revenue

►Coordinated teams up to 6 members - planning, strategy, implementation, evaluation and follow-up.►Improved forecast accuracy from 85% to 87%.►Optimized all demand, production & supply planning for Pan India, maintaining an overall minimum 80% service level across all S&OP.►Reduced total inventory value by 12% by implementing a Pull inventory management system.►Improved demand forecast for multiple distribution channels by defining relevant KPIs like Fill Rate, availability rate managed through Power BI.

►Identified excess inventory and eliminated waste.►Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices, and shipments.►Maintained damaged goods records, back order logs and applicable regulatory reporting.►Completed timely data entry of new orders, labelled containers and placed inaccurate storage locations.

Master'S Degree, Logistics, Materials, And Supply Chain Management

Bachelor Of Business Administration - Bba, International Business